American Express reviews

4.1

81% would recommend to a friend

(18,632 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,632 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Mar 4, 2010

Complacent Cog

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance is very important here. The people are very nice and there is a lot of focus on development

Cons

It is a huge company and a lot of beauracratic hurdles to deal with when trying to get anything done.

3.0
Mar 3, 2010

Good Company. Advancement Difficult

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Friendly environment with supportive workers. Variety of roles you can take and learn from to develop yourself and build your own expertise.

Cons

Consensus culture can limit ability to get decisions made and implemented (if act decisively, not seen as a team player, or stepping on toes). Reaching higher levels (Director/VPs) difficult to achieve given strong bench of talent and limited opportunities.

3.0
Feb 28, 2010

No room to grow

Recommend
CEO approval
Business Outlook

Pros

Good pay Good work life balance 9 - 5 Nice newish building to work in Good feedback for internal employees

Cons

Senior Management is lazy in regards to innovation People can be somewhat difficult to deal with Approval processes long and hard to get anything new through Not a happy place to work

Viewing 18376 - 18378 of 18,632 Reviews

Glassdoor has 21,990 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.