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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,631 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,631 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Dec 6, 2009

      Bit company, good amount of bureaucracy. Opportunity for growth in NY. Employees in other locations have limited oppor

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great business ethics. Strong very senior leadership (though gaps at business unit level). Highly repsected brand, great dedication to customers.

      Cons

      A lot of politics. Reorganizations every year which tend to put many jobs at risk. Lower compensation than competitors. Very consensus driven - good for organizational harmony but slow decision=making.

      4.0
      Dec 4, 2009

      Could be better, could be worse...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - virtual positions are plentiful - depending on department/leader you have the freedom to do your job - ok salary, ok benefits - supports work/life balance

      Cons

      - too much work, not enough people - everything is a priority - very siloed and complex company structure. a lot of duplication of efforts - some business units are very myopic

      4.0
      Nov 24, 2009

      Finance Director at American Express

      Finance director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amex is a good company to work for because they encourage their employees to balance work with their personal life.

      Cons

      The compensation is below par compared to other NY area financial services companies. The credit card industry has been hit hard, so Amex is dialing back jobs.

      Viewing 18403 - 18405 of 18,631 Reviews
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      Glassdoor has 21,989 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.