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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,611 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,611 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      5.0
      Jun 11, 2014

      One of the best companies to work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Focuses on employee growth, transparent appraisal system, driven by values

      Cons

      Working in shifts could be a problem for some people

      5.0
      Jan 5, 2014

      American Express Australia

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team and atmosphere. Really felt like you were important to the whole company.

      Cons

      Having to work some public holidays

      5.0
      Jun 20, 2011

      good American company

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amex is a very flexible organization. There is a high error tolerance, i.e. I could take initiative and risk to make mistakes, if it worked: fine, if not, you learn from it, and: fine as well - a learning organization. Amex is very efficiency-driven and often very efficient and focussed. Very open about compensation/salaries, in general very open communication, rather direct style. I enjoyed working there.

      Cons

      lacking operational controls, efficiency sometimes overrules sound operational risk management. sometimes slow or insufficient to implement regulatory requirements, this lack of sound, effective & working procedures requires heroes to save the organization (see Pros).

      Viewing 22 - 24 of 18,611 Reviews
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      Glassdoor has 21,965 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.