Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.3 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (725) , Customer Service Representative (492) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (176) , Customer Service (160) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 626 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 595 reviews)); "Great colleagues and a company that strives to keep the satisfaction of employees" ((in 523 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 521 reviews)); "Good salary and bonuses according to the local job market(which is very bad)" ((in 361 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 480 reviews)); "Bad managers are very bad" ((in 252 reviews)); "Lack of company vision and poor leadership" ((in 105 reviews)); "No career opportunities in Zagreb" ((in 69 reviews)); "• Blatant Favoritism within the office" ((in 62 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

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Booking.com

Part of Booking Holdings

Booking.com reviews

4.1

80% would recommend to a friend

(7,592 total reviews)

Glenn Fogel

71% approve of CEO

68% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Senior management

3.5

Career opportunities

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

May 7, 2026

Well-resourced onboarding

Campaign manager

Recommend

CEO approval

Business Outlook

Pros

You have all the resources to onboard properly

Cons

There might be small inconveniences case by case, but in general the onboarding experience is very positive.

Booking.com Response

Hi, thank you for the great feedback! We're delighted to hear that your onboarding experience has been well-resourced and positive overall. Setting our new colleagues up for success from day one is something we care deeply about. We hope the journey ahead continues to be just as rewarding! The Booking.com team

5.0

May 5, 2026

Learning opportunities with no identified downsides

Account executive

Recommend

CEO approval

Business Outlook

Pros

Learning something new on daily basis

Cons

No cons identified until this point of my employment

Booking.com Response

Hi, thank you so much for the kind words and for taking the time to share your experience! We love hearing that there's something new to learn every day — that curiosity and growth mindset is exactly what makes Booking.com a special place to work. Thank you for being part of our team! The Booking.com team

5.0

May 5, 2026

Great company, impressive professionals

Data scientist

Recommend

CEO approval

Business Outlook

Pros

All the people around me make an impression of true professional that constantly trying to improve their part of the company.

Cons

For someone who didn't work for a corporate of this scale, onboarding (while being the best I ever had) can be a bit overwhelming.

Booking.com Response

Hi, thank you for such a thoughtful review! It's wonderful to hear that the calibre of people around you has made such an impression. Our onboarding is designed to be thorough, but we acknowledge that joining a company of our scale can feel overwhelming at first. Your feedback is valuable as we continue refining that experience. We're glad you're here! The Booking.com team

Viewing 22 - 24 of 7,592 Reviews

Jobs at Booking.com

Account Manager - Hamburg

Hamburg

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Account Manager - Berlin

Berlin

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Account Executive - Munich

München

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Account Manager - Frankfurt

Frankfurt am Main

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Localisation Lead - Bulgarian, Estonian, Latvian & Lithuanian

Berlin

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