Is Concentrix a good company to work for as a Client Associate?

Client Associate professionals working at Concentrix have rated their employer with 3.8 out of 5 stars in 6,373 Glassdoor reviews. This is a lower than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Client Associate Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at Concentrix .

Does Concentrix pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at Concentrix with 3.5 out of 5 stars based on 6,373 anonymously submitted employee reviews. This is 2.8% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at Concentrix.

How happy are Client Associate professionals working at Concentrix?

73% of Client Associate employees at Concentrix would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Client Associate professionals have also rated Concentrix with a 3.6 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1840) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1255 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1121 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1110 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 907 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 856 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2947 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2079 reviews)); "Low pay and quite stressful" ((in 1218 reviews)); "Extended working hours" ((in 340 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 322 reviews))

Concentrix Client Associate reviews

3.8

73% would recommend to a friend

(6,373 total reviews)

Chris Caldwell

82% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,373 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Associate employees have rated Concentrix with 3.8 out of 5 stars, based on 6,373 company reviews on Glassdoor. This indicates that most Client Associate professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews

3.0

Jun 25, 2026

Oks lang

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits, Has events, and sometimes free meals

Cons

No work life balance here

5.0

Jun 25, 2026

Good infrastructure, but traffic makes travel difficult

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good management and friendly people

Cons

Hard to travel in traffic

1.0

Jun 24, 2026

Supportive team but management prioritises targets over people

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good people and team members

Cons

The management is very stat driven and heavy focused. Ops managers do not listen one bit when you bring up issues regarding a manager bullying you. They do not really care about you or anything you have to say as long as you meet your targets. Mental health and general health is an inconvenience they never offer any help and are always pushing you to break.

Viewing 10 - 12 of 6,373 Reviews

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Concentrix

Concentrix Client Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Oks lang

Good infrastructure, but traffic makes travel difficult

Supportive team but management prioritises targets over people

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