Is Concentrix a good company to work for as a Client Associate?

Client Associate professionals working at Concentrix have rated their employer with 3.8 out of 5 stars in 6,373 Glassdoor reviews. This is a lower than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Client Associate Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at Concentrix .

Does Concentrix pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at Concentrix with 3.5 out of 5 stars based on 6,373 anonymously submitted employee reviews. This is 2.8% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at Concentrix.

How happy are Client Associate professionals working at Concentrix?

73% of Client Associate employees at Concentrix would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Client Associate professionals have also rated Concentrix with a 3.6 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1840) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1259 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1123 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1116 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 877 reviews)); "Good and very good environment" ((in 840 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2964 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2054 reviews)); "Low pay and quite stressful" ((in 1236 reviews)); "Extended working hours" ((in 329 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 320 reviews))

Concentrix Client Associate reviews

3.8

73% would recommend to a friend

(6,373 total reviews)

Chris Caldwell

82% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Associate employees have rated Concentrix with 3.8 out of 5 stars, based on 6,373 company reviews on Glassdoor. This indicates that most Client Associate professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews

3.0

Jun 24, 2026

Toxic environment with disconnected management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nothing at all, it was toxic

Cons

The operational manager was really disconnected from the agents,

4.0

Jun 22, 2026

First job experience overshadowed by poor management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good one and my first gig was here

Cons

Bad work environment and management

1.0

Jun 20, 2026

Maaş eksikliği ve kötü çalışma ortamı sorunları var

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Çalıştığım süre byunca herhangi bir artısını görmedim

Cons

Türkiyenin büyük bankaların birinde çalıştığım süre boyunca anlaştığımız asgari ücret + 2000 tl yol parası olarak işte tam maaşımı hiçbir zaman alamadım. Fazladan mesai yapmamıza rağmen eksik mesai olarak gösterilerek eksik maaş yatırıldı. Çalışma ortamındaki yetkililerin yaklaşımları asla çözüm odaklı değildi. Mobinge uğradığımız durum sayısı fazlaydı.

Viewing 13 - 15 of 6,373 Reviews

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Jobs at Concentrix

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Concentrix Client Associate reviews

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Toxic environment with disconnected management

First job experience overshadowed by poor management

Maaş eksikliği ve kötü çalışma ortamı sorunları var

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