Concentrix reviews

- Seems like management is out of depth, poor communication and don't respond to emails or give feedback, despite claiming they want this feedback in close to worthless bi weekly meetings which don't even ask for feedback or questions (whenever it has happened, they try to end meetings early and close the questions down) - Out of touch management, bragging about best profits in years and then giving a gift of a horrible, branded bottle which is purely a branding exercise and insult - Salary has remained the same for over 3 years despite inflation etc and the company admitting they are doing incredibly well - Training is actually more useful to look at videos on YouTube rather than 70% of the Training we went through. Red Hat training 2 weeks was worthless and learned nothing - People seem out of depth in positions above Marketing Expert with limited training given to them it seems apparent

Training not helpful, total lack of leading, no soft skills at all in the management team, some of the team leaders have no experience at all which is a bit ridiculous. The job overall is a bit nosence as the large majority of the handled cases will be impossible to solve with a positive response. So tons of negative surveys for every agent. Just take the job, do the training and after a month or two change for something better