Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5499) , Team Leader (1840) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1287) , Advisor (959) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (641) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (536) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"Work from home module is good for today’s life style" ((in 1256 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1143 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1130 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 894 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 838 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2970 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2046 reviews)); "Very demanding and low very low pay" ((in 1248 reviews)); "Bad managers or team leaders" ((in 521 reviews)); "Extended working hours" ((in 333 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

What are the top reviewed Concentrix locations?

Berlin , Düsseldorf , Nürnberg , Leipzig , Osnabrück , Münster , Duisburg , Frankfurt am Main , Schwerin , Gera , Hameln , Mannheim , Wuppertal , Ulm , Moers , Hamburg , Kiel , Bernau bei Berlin , Halle (Saale) , Neuenhagen bei Berlin

Concentrix reviews

3.9

76% would recommend to a friend

(44,694 total reviews)

Chris Caldwell

87% approve of CEO

71% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (44,694 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,694 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews

3.0

Oct 11, 2015

Just OK

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Depending on the client you were hired for, the company sends you the equipment you need for work. (With the exception of a phone.)

Cons

The calls are long, the systems could be better and the pay isn't great.

3.0

Oct 11, 2015

A great place if you want to grow in a call centre

Practitioner

Recommend

CEO approval

Business Outlook

Pros

No obligation to dress in formals Company transport Supervisors and managers are understanding

Cons

High stress environment Incentives are very less as compared to other companies in the same industry It's a pure BPO job Employees are not professional HR policies are bad 9.5 hrs shift

1.0

Oct 9, 2015

Worst excuse of a 3rd party workforce.

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Literally no pro's to working here, not one. Well, they don't drug test. Which when you get there and start working you can tell cause there's for sure some addicts working there.

Cons

None of the "tools or systems" ever work so you can do your job correctly. Supervisor's just tell you to put them on hold while you ask anyone if they know what to do. My paycheck was late EVERY single time due to HR/payroll being backed up. They add the wrong amount of taxes to your check which I'm sure is illegal federally. and to top it off they withhold your final check from you after you find a more appropriate, better opportunity for work. Literally the WORST job I've ever had.

Viewing 44377 - 44379 of 44,694 Reviews

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Jobs at Concentrix

Kundendienstmitarbeiter (deutschsprachig) – Search Engine in Lissabon, Portugal

German-speaking Customer Care Consultant – Greece (incl. Relocation) (m/w/d)

Deutschland

View job

German-speaking Customer Service Representative – Athens (incl. Relocation) (m/w/d)

Deutschland

View job

Deutschsprachiger Customer Care Consultant – Griechenland (inkl. Relocation) (m/w/d)

Deutschland

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Customer, Order and Technical Support (German-speaking) - Medical Equipment- Relocation to Portugal

Deutschland

View job

Concentrix

Concentrix reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Just OK

A great place if you want to grow in a call centre

Worst excuse of a 3rd party workforce.

Top companies for "Compensation and Benefits" near you

Jobs at Concentrix