Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5491) , Team Leader (1845) , Agente De Atendimento (1631) , Customer Service Advisor (1431) , Customer Service Representative (CSR) (1288) , Advisor (960) , Customer Service Agent (747) , Customer Service (643) , Technical Support Engineer (638) , Technical Support (622) , Operations Manager (588) , Content Moderator (552) , Assistant Manager (536) , Customer Advisor (430) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"Work from home module is good for today’s life style" ((in 1253 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1140 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1106 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 897 reviews)); "Good and very good environment" ((in 843 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2958 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2073 reviews)); "The pay is low and not enough for inflation" ((in 1225 reviews)); "Bad managers or team leaders" ((in 515 reviews)); "Extended working hours" ((in 331 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

What are the top reviewed Concentrix locations?

Berlin , Nürnberg , Düsseldorf , Leipzig , Osnabrück , Münster , Duisburg , Frankfurt am Main , Schwerin , Gera , Hameln , Mannheim , Wuppertal , Ulm , Moers , Hamburg , Kiel , Bernau bei Berlin , Halle (Saale) , Neuenhagen bei Berlin

Concentrix reviews

3.9

76% would recommend to a friend

(44,681 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

3.0

Feb 10, 2025

job

Agent customer service representative

Recommend

CEO approval

Business Outlook

Pros

you can keep work and life balance

Cons

salary for this position not good enough

Concentrix Response

1y

Hi, we're open to constructive feedback, even if it stings a little because we’re always on the lookout for ways to improve. Reviews like this give us a window into what’s working and what isn’t. We are very grateful that you have chosen to be part of the Concentrix team and we appreciate the impact you make, which includes sharing your thoughts here on Glassdoor. Thank you! If you are willing to share some more information on your experience, please reach out to EB-DACH@concentrix.com. We would like to learn more about your experience and make a change moving forward. Best regards Your Concentrix-Team

1.0

Feb 4, 2025

0 stars if it were possible

Sales and marketing agent

Recommend

CEO approval

Business Outlook

Pros

not much to say. it is not recommendable.

Cons

micromanagement, employees are nothing but numbers. poor management style, zero actual respect for those doing the hard work. lack of professionalism. terrible work life balance, no option to work from home. lack of clarity in terms of role contents from the start. false advertisement to lure people in. high turnover.

Concentrix Response

1y

Hello, thank you for your review, as well as for leaving your honest feedback regarding the managing style and transparency at work. We are focused on ensuring all game changers feel included and are happy here at Concentrix. We're disappointed that things haven't worked out so far and we would love to look to into this more. To that end, if you feel comfortable, you can reach out to us at EB-DACH@concentrix.com. We'd like to do whatever we can to address your concerns. Best regards Your Concentrix-Team

4.0

Jan 29, 2025

Positive experiences

Digital marketing expert

Recommend

CEO approval

Business Outlook

Pros

Good work-life balance, and work culture

Cons

They should increase the wages.

Concentrix Response

1y

Hi, we really appreciate this excellent feedback! We think we have something pretty special at Concentrix and it's great to hear you think so too. If you are willing to share some more information on your experience, please reach out to EB-DACH@concentrix.com. We would like to learn more about your experience and continue to make a positive change moving forward. Best regards Your Concentrix-Team

Viewing 76 - 78 of 44,681 Reviews

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