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      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,688 total reviews)
      avatar

      Chris Caldwell

      87% approve of CEO

      71% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Career opportunities

      3.7

      Work/Life balance

      3.7

      Senior management

      3.6

      Compensation and benefits

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      45K reviews
      3.0
      Dec 3, 2022

      Tough

      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home is great

      Cons

      Its a whole mess and there's a lot to understand in the begining

      avatar
      Concentrix Response
      3y
      We appreciate you taking the time to leave us this feedback. Though we cannot be sure when you worked at Concentrix, we do want to share some info about some of the initiatives we are working on to keep staff engaged and taken care of and innovate our training programs. We hope that you will consider a career at Concentrix again so that you can see the progress we have made. Best of luck in the future!
      1.0
      Dec 1, 2022

      Don’t go there

      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, nothing else

      Cons

      Terrible shifts, everything revolves around customers feedback, every week you must reach a target of customer satisfaction if you want to keep the job but almost everything is not supported, we can’t basically fix any issue and not for our fault, many agents don’t close the cases to avoid bad feedbacks, shoving the case on other colleagues and nobody of the management check or care about this, very high turnover people is always leaving or getting fired

      avatar
      Concentrix Response
      3y
      It's unfortunate to hear our company culture and values didn't resonate with you during your time at Concentrix, but we appreciate you taking time to leave this feedback nonetheless. Thank you for your time.
      1.0
      Dec 1, 2022

      Poor

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really not pros to be fair

      Cons

      Bad equipment, treated like robots, poor concept

      avatar
      Concentrix Response
      3y
      Hi, thank you for this feedback. We appreciate you bringing these issues to our attention. It's unfortunate that you're not getting the experience we intended. Please reach out to your local People Solutions team or email our confidential People Solutions Leadership inbox at staff.online.feedback@concentrix.com. We want to make sure you feel heard and that these issues are addressed. Thank you for all you do here!
      Viewing 232 - 234 of 44,688 Reviews
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      ReviewsConcentrix reviews

      Glassdoor has 57,426 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.