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      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,687 total reviews)
      avatar

      Chris Caldwell

      87% approve of CEO

      71% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Career opportunities

      3.7

      Work/Life balance

      3.7

      Senior management

      3.6

      Compensation and benefits

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      45K reviews
      3.0
      Dec 29, 2022

      stable, but frustrating

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -low barrier to entry, they dont require a lot of qualifications -takes a lot to be let go, at least from what i've observed -decent opportunities to climb up within the company

      Cons

      -they straight up lied to me regarding my working hours, saying evening shifts would only go until 8 PM at the latest, and then when i was hired suddenly i'm expected to work until midnight -they tell you the work scheduling is flexible, but most of the time your requests regarding scheduling will be outright ignored -pay is only middling, better than some but nothing to write home about -depending on the program / client, onboarding and training can be a messy affair -communication is not their strong suit, lots of important info is poorly communicated -the nature of the work often doesn't lead to many positive outcomes, yet this is held against agents regardless

      avatar
      Concentrix Response
      3y
      Thank you for your review- its important to us that our people who leave us feedback are heard. If you are comfortable sending us more details about your previous experience or why you left Concentrix, please reach out to us at staff.online.feedback@concentrix.com. This is an anonymous way to share your concerns and let us address them with our leadership team so that current and future staff have a great career experience. Thank you!
      3.0
      Dec 28, 2022

      Agent review

      Support professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Home Office and easy tasks

      Cons

      Bad salary and no chance to grow up internally

      avatar
      Concentrix Response
      3y
      First and foremost, thank you for taking time out of your day to leave this open and honest feedback regarding growth opportunities within the company. Without it, we wouldn't know the areas in which we can improve as a business. At Concentrix, we are proud to promote from within and offer many opportunities for career advancement such as mentorships, career development programs and trainings. We want you to feel happy, fulfilled and satisfied working here at Concentrix, so if there's anything else we can do to address your concerns and get things back on a positive track, please contact staff.online.feedback@concentrix.com. Thank you so much for choosing to be part of the Concentrix family!
      1.0
      Dec 10, 2022

      Concentrix

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Homeoffice, good team, support, good

      Cons

      Stress, working hours, annual vacation

      avatar
      Concentrix Response
      3y
      We appreciate you taking the time to leave this review for us. It's unfortunate to hear you're encountering workplace stress, and are dissatisfied with the working hours and vacation time. At Concentrix, we are constantly looking for ways to improve the way we serve our staff, so we appreciate this feedback.
      Viewing 229 - 231 of 44,687 Reviews
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      Glassdoor has 57,423 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.