DHL reviews

3.8

73% would recommend to a friend

(3,340 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Nov 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Structured hiring process Good learning opportunities Great HQ office (Bonn Tower) Great salary + benefits package

Cons

very 'German' environment many older employees who don't care much about updating their skills but still get promoted because of 'seniority'

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DHL Response
5y
Liebe Kollegin, lieber Kollege, Sie haben uns vor vielen Jahren einmal sehr ausführlich als Arbeitgeber bewertet. Falls Sie noch immer bei uns im Konzern tätig sind, würden wir uns freuen, wenn Sie uns heute noch einmal bewerten würden. Gerade in diesen Zeiten wäre es interessant zu wissen, wie Sie uns als Unternehmen wahrnehmen. Wäre schön, wenn Sie Ihre Insights mit uns und anderen teilen würden. Ihr Employer Branding Team
4.0
Mar 24, 2026

Good enough

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Small section, nice people, office just ok

Cons

Very repetitive work, no real career progression

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DHL Response
2mo
Hello, Thanks for taking the time to evaluate us. We’re glad to read that you appreciated the small team environment and the supportive colleagues during your time in Bonn. We understand your concerns about the repetitive nature of some tasks. While certain responsibilities in our operations can be routine, we strive to create a work environment that feels engaging and balanced. We’re sorry to hear that this wasn’t always the case for you. We also appreciate your comments regarding career progression. Supporting individual growth is important to us, and we’re sorry that you didn’t find the opportunities you were looking for. We offer various development and training programs to help colleagues grow and prepare for future roles. We wish you all the best for your future. Your Deutsche Post and DHL Team
5.0
Aug 5, 2024

Delivery driver

Recommend
CEO approval
Business Outlook

Pros

Good pay, nice working environment

Cons

Difficult job, especially in some times of the year

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DHL Response
1y
Dear Colleague, Wow! Thank you so much for your excellent review and all your kind words! We know that working as a courier the job can be tough and challenging at times, especially with the occasional longer hours, but we are very happy that you were satisfied in all areas of the job. You have exemplified the DHL excellence standard perfectly, and this is something that we definitely want to achieve with every employee in every single one of our locations. This is a daunting task perhaps, but we indeed are #AllAsOne, and so everything is achievable. Thank you for being part of our family, and keep up the great work! All the best, Your DHL Team
Viewing 1 - 3 of 3,340 Reviews

Glassdoor has 6,442 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.