DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
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Dr. Tobias Meyer

82% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Feb 11, 2025
Recommend
CEO approval
Business Outlook

Pros

People Modern office Location View

Cons

Poor management Unfair pay Overworked Little reward

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DHL Response
1y
Hello, Thank you for sharing your feedback regarding your experience in Customer Service at our Staines location. We’re sorry that your time with us did not meet your expectations, particularly regarding management, pay, and workload. We’re glad you appreciated your colleagues and the office environment, but we acknowledge the concerns you've raised. Your insights are crucial for us to identify areas for improvement, and we are committed to enhancing our workplace culture and ensuring that all employees feel valued and rewarded. We appreciate your honesty and hope you find success in your future endeavors. Best regards, Your DHL Team
5.0
Feb 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary, flexible working hour

Cons

Flexible working hour, demanding customer, change of management

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DHL Response
1y
Dear colleague, We are proud to have dedicated professionals like you who have grown with DHL Group for over 6 years. Your long-term commitment speaks volumes about the opportunities we strive to create for our people. It is rewarding that our competitive compensation and flexible working arrangements have contributed positively to your experience. We recognize that the same flexibility, along with managing demanding customers and organizational changes, can present challenges. As a global logistics leader, we continue to evolve, and your resilience in adapting to these changes is commendable. Your insights help us understand both our strengths and areas where we can enhance support for our teams. Keep driving excellence in Jakarta, you're an integral part of DHL's success story. Your DHL Team
3.0
Feb 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great environment, Fast-paced, Nice people, and flexible time

Cons

Unstructured, there is no set duty for an intern

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DHL Response
1y
Hello, Thank you very much for taking the time to provide us with your feedback. Having a great environment, nice people and flexible working hours are factors that truly contribute to making an employer great to work for! We appreciate your feedback regarding the unstructured, there is no set duty for an intern. Despite this, we hope you will look back on a pleasant time spent with us. We wish you the best in future personal and professional projects and hope you will soon find what you are looking for in your working environment. Best wishes, Your DHL Team
Viewing 301 - 303 of 3,348 Reviews

Glassdoor has 6,457 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.