DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
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Dr. Tobias Meyer

82% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Feb 5, 2025
Recommend
CEO approval
Business Outlook

Pros

MNC Environment Work hard play hard Casual outfit OT

Cons

Working hour on shift rotation basis Need to achieve weekly KPI to perform

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DHL Response
1y
Hello, Thank you for sharing your thoughts! We really appreciate the pros you've highlighted about working in a MNC. A multinational environment is a fantastic opportunity for personal and professional growth. We understand that working shift rotations can be challenging, but it also offers flexibility and the chance to experience different aspects of the job. Meeting weekly KPIs is a great motivator that helps us focus on our goals and encourages continuous improvement, contributing to our professional growth. Wishing you all the best for your future professional career and personal life. Warm regards, Your DHL Team
4.0
Feb 5, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Good team, bonuses are received, 13/14th salary etc.

Cons

Pays lower than actually needed for the job

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DHL Response
1y
Dear colleague, Thank you so much for your kind words: “Good team and bonuses recieved”. It is very satisfying, and we take great pride in these words. We encourage our employees to share their reasoned comments on salary or other topics with their local HR team. With direct, open, and honest communication, we can make sustainable changes. Best wishes to Cologne. Your Deutsche Post and DHL Team
3.0
Feb 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people (mostly) Opportunities Some good initiatives Charitable foundation

Cons

Not all sites as good as others - I'm at my third site and loved the first two but most recent site looks beautiful and is well equipped but has an awful culture - I've seen people from previous sites I thought were confident and bulletproof leave through mental health and I have felt personally negative effects. I should stress though that this is NOT all sites and I returned to DHL based on my previous good experiences with them. Pay low where they can - better pay on some customer sites where they need to compete with the pay of the customer to stop employees defecting Tight with tech - hard to do jobs efficiently and can make you feel undervalued Awful payroll - had major issues with pay at more than one site

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DHL Response
1y
Dear colleague, Thank you for your review and the insights you shared with us and others on Glassdoor. We are happy to read you are pleased with the great colleagues, opportunities, initiatives, and charitable foundation. We appreciate your honest feedback about the different experiences per site, tight with tech and the management. A good working atmosphere and colleagues who treat each other fairly contribute to a harmonious working day. As a company, we would like to promote this in the best possible way. We are working intensively on these topics to increase employee satisfaction. Nevertheless, thank you for all your hard work and effort while working with us - we sincerely appreciate it. Best wishes, Your DHL Team
Viewing 304 - 306 of 3,348 Reviews

Glassdoor has 6,457 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.