Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,460 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 63% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (95) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (75) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Intern (53) , Briefzusteller (52) , Manager (49) , Software Engineer (48) , Operations Supervisor (45) , Internship (44) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"good benefit such as medical and dental insurances" ((in 176 reviews)); "They pay is good and great" ((in 162 reviews)); "Good people and potential for interesting work" ((in 141 reviews)); "Great colleagues and in general very well qualified and cordial employees" ((in 129 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 120 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 144 reviews)); "Long hours and often weekends" ((in 66 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 42 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 34 reviews)); "too many supervisor with little man syndrome" ((in 19 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)

Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,348 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Jul 21, 2012

Senior IT Expert on Innovation Topics

Senior expert

Recommend

CEO approval

Business Outlook

Pros

- Good working atmosphere - Felxible Working Times - Very good organized company - Job Safety - Good internal career opportunities - Exciting projects combined with freedom of choice - You can make strong international career experience / work together with people from different cultures - Top Management is authentic and has very ambitious plans to be employer of choice.

Cons

- Hierarchy, which sometimes leads to long decision times. Window of opportunity could be closed until you get a management decisssion to realize an idea. - A lot of powerpoint stuff to do, to convince the mangement and internal stakeholders. - Decisions on projects are mostly figure driven only, for e.g. based on Busines Case or Market Research (strong analytical approach vs. constructive/creative/opportunity driven approach). - Be aware of politics!

DHL Response

5y

Liebe Kollegin, lieber Kollege, Sie haben uns vor vielen Jahren einmal sehr ausführlich als Arbeitgeber bewertet. Falls Sie noch immer bei uns im Konzern tätig sind, würden wir uns freuen, wenn Sie uns heute noch einmal bewerten würden. Gerade in diesen Zeiten wäre es interessant zu wissen, wie Sie uns als Unternehmen wahrnehmen. Wäre schön, wenn Sie Ihre Insights mit uns und anderen teilen würden. Ihr Employer Branding Team

4.0

Jul 17, 2012

It is a very big company, so you need to deal with the complexity

Senior expert

Recommend

CEO approval

Business Outlook

Pros

There are a lot of types of jobs, depending on the area can also be very interesting projects. Learning curve can be accelerated depending on the area.

Cons

It is a very complex environment, sometimes it might be too much governance focus. Not all colleagues are at the same level, so sometimes need to cover also for the ones which are less professional. Leadership culture not well developed. Not so good management processes

DHL Response

5y

Liebe Kollegin, lieber Kollege, Sie haben uns vor vielen Jahren einmal sehr ausführlich als Arbeitgeber bewertet. Falls Sie noch immer bei uns im Konzern tätig sind, würden wir uns freuen, wenn Sie uns heute noch einmal bewerten würden. Gerade in diesen Zeiten wäre es interessant zu wissen, wie Sie uns als Unternehmen wahrnehmen. Wäre schön, wenn Sie Ihre Insights mit uns und anderen teilen würden. Ihr Employer Branding Team

2.0

Apr 12, 2010

still a lot to do

Project manager

Recommend

CEO approval

Business Outlook

Pros

job security is high, becomes more international, the location Bonn is a nice area especially for families, benefits are not great but ok

Cons

mono-culture established by a lot of ex McKinseys, carrer chances are rather small - very bad internal development program, a lot of politics which seems to be more important thant the actual task, therefore very slow, not entrepreneurial at all

Viewing 349 - 351 of 3,348 Reviews

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DHL

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Senior IT Expert on Innovation Topics

It is a very big company, so you need to deal with the complexity

still a lot to do

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