Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,445 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 63% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (94) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (75) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Briefzusteller (52) , Intern (51) , Manager (49) , Software Engineer (48) , Operations Supervisor (45) , Internship (43) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"They pay is good and great" ((in 174 reviews)); "Having good benefits and good off days" ((in 170 reviews)); "SOME people are nice and welcoming" ((in 144 reviews)); "My colleagues were good to work with" ((in 124 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 120 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 135 reviews)); "Long hours and often weekends" ((in 69 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 49 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 33 reviews)); "too many supervisor with little man syndrome" ((in 19 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,341 total reviews)

Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL has an employee rating of 3.8 out of 5 stars, based on 3,341 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Aug 27, 2024

easy work

Mail sorter

Recommend

CEO approval

Business Outlook

Pros

nice and easy work with really nice colleagues

Cons

working hours are realyy bad of you work in night shift

DHL Response

1y

Dear colleague, Thank you for your 3-star rating and for sharing your experience as a Mail Sorter. We appreciate your feedback and are glad to read that you find your job nice and easy and have great colleagues. We apologize for the inconvenience caused by the working hours. We understand that working night shifts can be challenging. As a company, we strive to create schedules that meet both operational needs and the preferences of our employees. If you have any suggestions for improving the work hours or schedule, we encourage you to discuss them with your manager or the HR department. We are here to support you and ensure that your work experience aligns with your needs and expectations. Thank you for being part of the big yellow family. Best wishes, Your DHL Team

5.0

Aug 13, 2024

My pleasant experience with DHL

Sorter

Recommend

CEO approval

Business Outlook

Pros

Flexibility Good team work Kind employer Good salary Good environment

Cons

waking up early in the morning cold at winter heavy packages

DHL Response

1y

Hello, Wow! You found so many positive aspects of your experience as a sorter in your local DHL branch and this is the result of consistent efforts to offer our employees the best possible conditions. It is an absolute pride and joy to know that coming to work at DHL meant more than just something you do to get a paycheck but that it was actually pleasant. This is our goal, to be the employer of choice and enable colleagues to accomplish our purpose of connecting people, improving lives while still having fun at it. If you are interested in rejoining the group, feel free to browse for opportunities in our global careers portal: https://careers.dhl.com/ All the best, Your DHL Team

4.0

Aug 10, 2024

good

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

very good an exelent company

Cons

good salary per houres and per month

DHL Response

1y

Hello, Thank you for sharing your feedback about your experience with our company. We appreciate your insights and understand that there are both positive aspects and areas for improvement based on your review. Our base compensation is determined based on market analysis and taking into consideration costs and the revenue of our operation. This is of course dependent on each specific location and on the skills of the employee. In these cases, it is important to consider your compensation package as a whole, including benefits that are intended to improve the quality of life and experience of our colleagues in DHL. We will continue to regularly update our compensation and make sure that it is recognizing fairly the efforts of our employees. Best wishes. Your DHL Team

Viewing 40 - 42 of 3,341 Reviews

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easy work

My pleasant experience with DHL

good

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