Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,460 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 63% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (95) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (75) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Intern (53) , Briefzusteller (52) , Manager (49) , Software Engineer (48) , Operations Supervisor (45) , Internship (44) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"good benefit such as medical and dental insurances" ((in 179 reviews)); "They pay is good and great" ((in 163 reviews)); "SOME people are nice and welcoming" ((in 148 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 126 reviews)); "My colleagues were good to work with" ((in 118 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 139 reviews)); "Long hours and often weekends" ((in 67 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 45 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 34 reviews)); "too many supervisor with little man syndrome" ((in 18 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)

Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Oct 28, 2024

Good job if you don't spending time at home

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

Good money, always overtime If new they will make you work different routes and never let you get a hang of the routes which puts pressure on you and in turn you get discipline if routes are not completed

Cons

No sense of familiarity until you worked there for years or complain daily until they give you an easier route or rarely your own route

DHL Response

1y

Hello, Thank you for sharing your experience with us. We understand your frustration and are sorry to hear about the challenges you faced as a delivery driver in Elizabeth, NJ. The constant changes in routes and the pressure to complete them were difficult. Your feedback is important. Our goal is to make our drivers' workdays more manageable and predictable. This includes improving route consistency for new employees and ensuring a more balanced workload across all team members. Your insights are invaluable in helping us build a better workplace for our drivers. Best regards, Your DHL Team

4.0

Oct 28, 2024

Good

Customer service

Recommend

CEO approval

Business Outlook

Pros

Good company, enjoy working there

Cons

Staff are friendly and helpful

DHL Response

1y

Dear colleague, Thank you for being part of our Big Yellow Family and for all your hard work! DHL is a people-centric company, both regarding its customers and its employees. We take great pride in this, especially because of how many lives we touch daily. Thank you for your positive review! We wish you all the best at our Changi Village location Your DHL Team

3.0

Oct 28, 2024

Good

Production operator

Recommend

CEO approval

Business Outlook

Pros

Lots of people to socialize with

Cons

Heavy boxes sometimes but not too bad

DHL Response

1y

Hello, We're happy to hear you enjoyed the social atmosphere at our Amsterdam facility! Building strong connections with colleagues makes the workday more enjoyable, and it's great that you experienced this positive aspect of our culture. Regarding the heavy boxes - we completely understand this concern. While manual handling is part of warehouse operations, we prioritize our team members' well-being through various solutions. These include our ergonomic lifting techniques training, mechanical lifting aids, team lifting protocols, and regular rotation of tasks. Safety is paramount at DHL, and we're constantly evaluating and improving our processes to make the work environment better for everyone. We believe no task should compromise our team's well-being. Thanks for being part of our DHL family during your time with us! Your DHL Team

Viewing 439 - 441 of 3,348 Reviews

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Jobs at DHL

Sortierer für Briefe – Minijob / Aushilfe (m/w/d)

Lagermitarbeiter / Lagerhelfer (m/w/d) in der Spätschicht

Bremen

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Lagermitarbeiter / Sortierer für Briefe (m/w/d)

Sortierer für Briefe (m/w/d) nachts gesucht von ca. 04.25 Uhr bis ca. 07.40 Uhr

Sortierer für Briefe – Minijob / Aushilfe (m/w/d)

DHL

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Good job if you don't spending time at home

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