Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,460 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 63% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (95) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (75) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Intern (53) , Briefzusteller (52) , Manager (49) , Software Engineer (48) , Operations Supervisor (45) , Internship (44) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"good benefit such as medical and dental insurances" ((in 179 reviews)); "They pay is good and great" ((in 163 reviews)); "SOME people are nice and welcoming" ((in 148 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 126 reviews)); "My colleagues were good to work with" ((in 118 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 139 reviews)); "Long hours and often weekends" ((in 67 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 45 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 34 reviews)); "too many supervisor with little man syndrome" ((in 18 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)

Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Oct 27, 2024

Good pay

Senior assocoiate

Recommend

CEO approval

Business Outlook

Pros

People management, Activities, The company

Cons

Management need some improvement. People retention,

DHL Response

1y

Hello, You make us glow with pride. We received your remarkable 5-star rating. We are pleased to hear that you enjoyed working at DHL Group in Petaling Jaya. Reading your review confirms that we are doing our job of taking care of our employees and appreciating them very well. Thank you very much. You were part of this foundation which keeps our company standing not only in good times but also in challenging times. We hope your experience with DHL Group can be repeated for many other future colleagues so they can feel motivated and happy to be part of our global family! Best wishes to Petaling Jaya! Your DHL Team

4.0

Oct 25, 2024

Not bad

Hgv driverclass1

Recommend

CEO approval

Business Outlook

Pros

Good people and good training

Cons

Long hours and some rude customers

DHL Response

1y

Hello, We appreciate your honest review! It means a lot coming from a valued former Class 1 driver from our Aldershot team. You're spot-on about our amazing people and training program - that's something we pride ourselves on! About those rude customers - we understand your frustration. While customer satisfaction is our priority, we firmly believe all our drivers deserve respect. Nobody should have to deal with poor behavior, no matter how stressed a customer might be. It's feedback like yours which helps us improve and supports our ongoing efforts to create better working conditions for our drivers. You were an important part of our team, and we hope your new endeavors are treating you well! Stay safe on those roads! Your DHL Team

3.0

Oct 24, 2024

Overall is good

Customer service

Recommend

CEO approval

Business Outlook

Pros

Staff salary and benefit is good.

Cons

High workload and no work life balance.

DHL Response

1y

Hello, Thank you very much for your kind feedback. The topics you mentioned are topics we are currently working on and hope to improve shortly. We're glad you're satisfied overall. This encourages us to continue investing in our employee experience. Wishing you all the best for the future Your DHL Team

Viewing 442 - 444 of 3,348 Reviews

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Jobs at DHL

Sortierer für Briefe – Minijob / Aushilfe (m/w/d)

Lagermitarbeiter / Lagerhelfer (m/w/d) in der Spätschicht

Bremen

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Lagermitarbeiter / Sortierer für Briefe (m/w/d)

Sortierer für Briefe (m/w/d) nachts gesucht von ca. 04.25 Uhr bis ca. 07.40 Uhr

Sortierer für Briefe – Minijob / Aushilfe (m/w/d)

DHL

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