DHL reviews

3.8

72% would recommend to a friend

(3,342 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,342 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Jul 20, 2024

Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working environment was really good

Cons

Nothing really, I had a great time

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DHL Response
1y
Hello, It is a pleasure to read such flawless reviews. It shows we are on the right track to keep being the employer of choice for our people while leading the industry of logistics in the world. Creating a well-organized workplace is one of our top priorities, and we're glad that you found our company to be successful in achieving that. We strive to provide our employees with the necessary resources and facilities to ensure they can perform their work effectively and efficiently. Sorry you have decided to go. If you ever want to rejoin, just find for the right opportunity for you and apply: https://careers.dhl.com/ All the best, Your DHL Team
4.0
Jul 17, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

Overall good experience, good colleagues

Cons

Strong hierarchy, boring tasks, smart people left

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DHL Response
1y
Hello, Thank you so much for your positive review. It makes us happy to know that your overall experience working for DHL was good and that you appreciated the company of your colleagues. We understand your concerns about the strong hierarchy within the company. As a large organization, we recognize the need for structure and clear lines of authority. However, we also believe in promoting a culture of open communication and transparency, where all employees can contribute and be heard. We continuously evaluate our hierarchy and management practices to ensure that they support a positive work environment and provide growth opportunities for our employees. We also take note of your feedback regarding boring tasks. We understand that engagement and meaningful work are important for job satisfaction. We continuously strive to provide challenging and fulfilling assignments to our employees, and we encourage open dialogue and feedback to address any concerns related to task variety and interest. We wish you all the best in your future endeavors and hope that you carry forward the positive experiences you had with us. Warm regards, Your Deutsche Post and DHL Team
3.0
Jul 16, 2024

Hard

Recommend
CEO approval
Business Outlook

Pros

Good opportunities inside the company

Cons

Racist treatment as we were mostly foreign workers

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DHL Response
1y
Hello, Our sincere appreciation for your review on Glassdoor! The diversity of our employees is genuinely one of our biggest strengths. We promote an inclusive work environment that values the diversity of our employees and in which everybody feels accepted and can be their best every day. It is our firm belief that diversity and inclusion contribute to our company’s success. It is unacceptable to experience racism as part of your employment with DHL. This is under no circumstance allowed, enabled or promoted by DHL, quite the opposite is a reality. As the most international company in the world, we encourage respect and results as guiding values across our locations and divisions. Any act of racism or discrimination is severely sanctioned by our Code of Conduct and internal policies, and we encourage you to raise any situation you experience that goes against these basic principles with your HR representatives or with the leaders of your team. Luckily you are taking advantage of the opportunities available and have decided to stay with the big yellow machine, hopefully for much lunger. Let's keep connecting people, improving lives, while having safe fun at work! All the best, Your DHL Team
Viewing 46 - 48 of 3,342 Reviews

Glassdoor has 6,446 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.