Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,462 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 62% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (95) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (76) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Intern (53) , Briefzusteller (52) , Manager (49) , Software Engineer (48) , Operations Supervisor (45) , Internship (44) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"Having good benefits and good off days" ((in 177 reviews)); "They pay is good and great" ((in 163 reviews)); "Good people and potential for interesting work" ((in 141 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 134 reviews)); "Great colleagues and in general very well qualified and cordial employees" ((in 127 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 134 reviews)); "Very Hard and long hours" ((in 68 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 47 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 31 reviews)); "too many supervisor with little man syndrome" ((in 18 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,349 total reviews)

Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL has an employee rating of 3.8 out of 5 stars, based on 3,349 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Oct 9, 2024

Salary

Junior associate in data management

Recommend

CEO approval

Business Outlook

Pros

Working environment is less stress due to repetitive work

Cons

Salary is low but management will compensate thru giving gifts which happen to be during festive season only

DHL Response

1y

Hello, Thank you for taking the time to share your thoughts and feedback. We are glad to read you found the working environment less stressful due to the repetitive nature of the work. It's important to us that our employees feel comfortable in their roles. We also appreciate your feedback regarding the salary. We understand that salary is an important factor for employees. While it is true that there are always companies that may offer higher salaries, we encourage employees to consider the bigger picture. At our company, we strive to provide a comprehensive compensation package that includes not only a competitive salary but also a range of benefits. One of the key attractions we offer is ample opportunities for development and growth. We believe in investing in our employees' professional development and provide various training programs, mentorship opportunities, and career advancement paths. These opportunities can significantly contribute to long-term career growth and overall job satisfaction. Thanks again for sharing your thoughts and for the time you spent with us. We wish you all the best in your future endeavors! Best wishes, Your DHL Team

4.0

Oct 8, 2024

Good company

Senior consultant

Recommend

CEO approval

Business Outlook

Pros

New Technologies Flexible work time Leave policies Opportunity for Growth No / Less Layoffs

Cons

Process Clear Scopes Clear Communication

DHL Response

1y

Dear colleague, Your 4-star rating is a push of motivation today! That is a clear sign that we are on the right track to be the best place to work for you, but there are some areas where we can still improve! We are happy you enjoy working for DHL and that you appreciate the new technologies, flexible work time, leave policies, and opportunities for growth. It's also great to know that our efforts to maintain job security are recognized. We also appreciate your feedback on the areas where we can improve, like clearer processes and communication. We're always working to make things better, so your insights are super helpful. We can only improve with the input of our employees. Your ideas are very welcome. Please share your ideas with your manager, supervisor, or HR department. Thank you for your effort and for being part of our big DHL family. Your DHL Team

4.0

Oct 7, 2024

T

Sales

Recommend

CEO approval

Business Outlook

Pros

Good scheduling and work conditions

Cons

You get stuck- no growth

DHL Response

1y

Hello, Many thanks for the 4-star rating! It's great that you appreciated the scheduling and work conditions during your time with us. We aim to provide a balanced work experience for all our team members, and it's wonderful to know that these aspects made a positive impact on your experience. Offering good conditions is a crucial form of appreciation in our opinion. We also appreciate your honest feedback about growth opportunities. It is part of our corporate philosophy to offer employees individual opportunities for advancement within the company. We are sorry that you did not see sufficient opportunities for your development during your time with us. Thanks again for sharing your thoughts and for being a part of our team. We wish you all the best in your future endeavors! Your DHL Team

Viewing 478 - 480 of 3,349 Reviews

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Good company

T

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