Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,462 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 62% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (95) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (76) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Intern (53) , Briefzusteller (52) , Manager (49) , Software Engineer (48) , Operations Supervisor (45) , Internship (44) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"Having good benefits and good off days" ((in 177 reviews)); "They pay is good and great" ((in 163 reviews)); "Good people and potential for interesting work" ((in 141 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 134 reviews)); "Great colleagues and in general very well qualified and cordial employees" ((in 127 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 134 reviews)); "Very Hard and long hours" ((in 68 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 47 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 31 reviews)); "too many supervisor with little man syndrome" ((in 18 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,349 total reviews)

Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,349 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL has an employee rating of 3.8 out of 5 stars, based on 3,349 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Oct 6, 2024

Great benefits

Associate software engineer analyst

Recommend

CEO approval

Business Outlook

Pros

Hybrid working, flexible working hours, multicultural company, great benefits.

Cons

Some teams have no work life balance, expecting you to work overtime but no OT given.

DHL Response

1y

Dear colleague, Thank you for your kind words. We are happy you appreciate the hybrid working model and flexible working hours. We believe this flexibility can be beneficial for employees to better balance their personal and professional lives, contributing to a well-functioning workday that helps reduce stress and ensure a desirable work-life balance. As a global company, the dynamics and diversity of our employees are particular strengths. Our organization brings together people from a variety of cultures and backgrounds – with diverse skills, experiences, and perspectives. This is something we take great pride in, and we are glad you found this to be great. Regarding your advice to management, we believe in providing our employees with the necessary support and guidance, while also understanding the importance of giving them the space and freedom to work independently. If you have any further suggestions or feedback, please don't hesitate to reach out. You can always contact your supervisor, manager, or HR department. Your feedback helps us improve every day. Thank you for your ongoing efforts and dedication to us. Best wishes to Cyberjaya! Your DHL Team

2.0

Oct 6, 2024

High work load

Claim administrator

Recommend

CEO approval

Business Outlook

Pros

Not any pros, boring work

Cons

High workload, no benefits at all

DHL Response

1y

Hello, Thank you for taking the time to share your feedback. We're sorry that your experience with DHL Group has not been positive. Your comments about the high workload and lack of benefits are concerning, and we take them very seriously. We strive to create a supportive and engaging work environment for all our employees, and it's clear we fell short in your case. We're committed to addressing these issues and making improvements where needed. Thank you again for your honesty, and we hope to learn from your experience. Best regards, Your DHL Team

5.0

Oct 5, 2024

Good

Teacher

Recommend

CEO approval

Business Outlook

Pros

I've had a consistently great experience with DHL over the past few years. Whether it's domestic or international shipments, DHL has always been reliable, fast, and efficient. The tracking system is top-notch, providing detailed updates every step of the way, which is really reassuring, especially for international packages.

Cons

The customer service team has been incredibly helpful whenever I've had questions or needed assistance. They respond promptly and go out of their way to ensure everything is handled smoothly.

DHL Response

1y

Dear colleague, Wow, thank you so much for your wonderful 5-star review! We're thrilled to read about your consistently great experience with DHL over the past few years. Your kind words mean a lot to us and motivate us to keep up the good work. Thanks again for sharing your positive experience. We truly appreciate it! Best wishes to Sugar Land. Your DHL Team

Viewing 481 - 483 of 3,349 Reviews

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