DHL reviews

3.8

72% would recommend to a friend

(3,351 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,351 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Oct 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Not any pros, boring work

Cons

High workload, no benefits at all

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DHL Response
1y
Hello, Thank you for taking the time to share your feedback. We're sorry that your experience with DHL Group has not been positive. Your comments about the high workload and lack of benefits are concerning, and we take them very seriously. We strive to create a supportive and engaging work environment for all our employees, and it's clear we fell short in your case. We're committed to addressing these issues and making improvements where needed. Thank you again for your honesty, and we hope to learn from your experience. Best regards, Your DHL Team
5.0
Oct 5, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

I've had a consistently great experience with DHL over the past few years. Whether it's domestic or international shipments, DHL has always been reliable, fast, and efficient. The tracking system is top-notch, providing detailed updates every step of the way, which is really reassuring, especially for international packages.

Cons

The customer service team has been incredibly helpful whenever I've had questions or needed assistance. They respond promptly and go out of their way to ensure everything is handled smoothly.

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DHL Response
1y
Dear colleague, Wow, thank you so much for your wonderful 5-star review! We're thrilled to read about your consistently great experience with DHL over the past few years. Your kind words mean a lot to us and motivate us to keep up the good work. Thanks again for sharing your positive experience. We truly appreciate it! Best wishes to Sugar Land. Your DHL Team
5.0
Oct 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Time management and job opportunities

Cons

Not always the best choice for a mom

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DHL Response
1y
Dear colleague, Thank you so much for your positive review! We are happy to hear that you appreciate time management and job opportunities at our company. We truly value your contributions as a Receptionist in Algiers. Regarding your feedback about balancing work as a mom, we understand how important that is. We encourage you to have a chat with your manager, as we want to make sure we’re offering the right support to help you balance your personal and professional responsibilities. We are always open to suggestions and keen to improve where we can. Thanks again for your feedback and for being part of our team! Your DHL Team
Viewing 484 - 486 of 3,351 Reviews

Glassdoor has 6,464 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.