Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,464 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 62% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (95) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (76) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Intern (53) , Briefzusteller (52) , Manager (49) , Software Engineer (48) , Operations Supervisor (45) , Internship (44) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"Good benefits and lots of activities to enjoy" ((in 188 reviews)); "They pay is good and great" ((in 173 reviews)); "Good people and potential for interesting work" ((in 144 reviews)); "Great colleagues and in general very well qualified and cordial employees" ((in 129 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 127 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 140 reviews)); "Long hours and often weekends" ((in 66 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 46 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 32 reviews)); "too many supervisor with little man syndrome" ((in 20 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,351 total reviews)

Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,351 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL has an employee rating of 3.8 out of 5 stars, based on 3,351 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Oct 2, 2024

great

Picker

Recommend

CEO approval

Business Outlook

Pros

none none none none none

Cons

great, friendly, values culture enviroment

DHL Response

1y

Hello, Thank you for sharing this unique review! We absolutely love this creative way of expressing satisfaction - sometimes saying nothing about the cons and everything about the pros speaks volumes! 😄 We're delighted that you found their experience so positive. The fact that you listed "great, friendly, values culture environment" under cons makes us wonder if they accidentally reversed the sections - but hey, we'll take it as a double positive! Sometimes great team members move on to pursue new opportunities or relocations, even when they love their workplace. We wish you the best and are grateful for your heartwarming review. Thanks for bringing your positive energy to our team during your time here! Your DHL Team

4.0

Oct 2, 2024

DHL Pay

Receiving

Recommend

CEO approval

Business Outlook

Pros

Good Pay Good Benefits and Perks

Cons

rough management, have to work overtime sometimes dont know when getting off

DHL Response

1y

Hello, Thank you for sharing your feedback. We're happy to hear that you found the pay, benefits, and perks to be positive aspects of working with us. However, we understand your concerns regarding the lack of communication about overtime and end-of-shift timings. It’s essential that everyone knows what to expect when it comes to their working hours. We take your advice to heart and agree that supervisors need to communicate more clearly and in advance about scheduling. We’ll work on improving this aspect to make the experience better for our team members. Thank you again for your input, and we wish you all the best moving forward! Your DHL Team

3.0

Oct 2, 2024

Good Place to Earn

Warehouse operative

Recommend

CEO approval

Business Outlook

Pros

Many overtime High payrates parking

Cons

Terrible Management Not Taking Previous exp into Consideration

DHL Response

1y

Hello, Thank you for your feedback. We're glad to hear that you appreciated the overtime opportunities, pay rates, and parking. However, we're truly sorry to learn about your experience with management and the feeling that your previous experience wasn’t fully valued. We understand how important it is to feel recognized for your skills and background, and we regret that this wasn't your experience. Your input is precious, and we'll review these areas for improvement. We strive to create a more supportive and inclusive environment where all team members feel appreciated. Thank you again for sharing, and we wish you the best in your future endeavors. Your DHL Team

Viewing 490 - 492 of 3,351 Reviews

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