DHL reviews

3.8

72% would recommend to a friend

(3,351 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,351 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Oct 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent overtime if you want it

Cons

No room for promotion if that's what you want

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DHL Response
1y
Dear colleague, Thank you for your balanced feedback about your experience at DHL Group in Tempe. We appreciate your acknowledgement of our overtime opportunities, which provide additional earning potential for those who seek it. Regarding career advancement, we understand that career aspirations vary greatly among our team members. While some employees are eager to climb the corporate ladder, others find fulfillment and satisfaction in mastering their current roles. Both approaches are equally valuable to DHL Group, and we respect these different career choices. However, we want to ensure that growth opportunities are available for those who desire them. If you're interested in advancement opportunities, we encourage you to speak with your supervisor about potential career paths within DHL Group. Thank you for your continued service and honest review. Your DHL Team
3.0
Oct 1, 2024
Recommend
CEO approval
Business Outlook

Pros

work life balance no overtime

Cons

micro manage limited career growth

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DHL Response
1y
Dear colleague, Thank you for your positive review and the insights you share with us and others on Glassdoor. Without you and all the other colleagues, we would not be the company we are today. If you feel your career progression has slowed, we recommend contacting your supervisor and having an open chat about it. Creating a plan for employee advancement, which includes everything from scheduled raises to increased responsibility levels and training for new skills, can help you advance within your positions even if you don't get full-time promotions. You are all setting an extraordinary example of commitment, professionalism, and solidarity. Thank you Your DHL Team
5.0
Oct 1, 2024

Employer of Choice

Recommend
CEO approval
Business Outlook

Pros

Positive, supportive environment. Great team-spirit. Solid strategy and vision for the future.

Cons

Cost control measures are currently making it difficult to fill vacant roles, putting extra pressure on existing staff.

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DHL Response
1y
Dear colleague, Your long-standing commitment to DHL Group for more than 20 years in Milton Keynes makes your review especially meaningful to us. We're incredibly proud that you recognize us as an Employer of Choice, highlighting our positive culture, strong team spirit, and clear strategic vision. We deeply understand and acknowledge your concerns about the current recruitment restrictions and the additional pressure this places on our existing team members. While these cost control measures are challenging, they are necessary steps to ensure DHL's long-term sustainability and protect jobs in the future. We're actively monitoring the impact on our teams and working to find the right balance. Your advice about considering the effects on team morale and retention is very valuable. Experienced leaders like you, who understand both our company's potential and challenges, help us make better-informed decisions. Thank you for your continued dedication and candid feedback. Your DHL Team
Viewing 493 - 495 of 3,351 Reviews

Glassdoor has 6,465 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.