DHL reviews

3.8

72% would recommend to a friend

(3,352 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,352 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Sep 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Full Flexibility for shift changing/swapping, very good about standard for H&S and Food.

Cons

management seems to pick a hire before putting out the role's availability.

avatar
DHL Response
1y
Hello, We appreciate your review of your experience as a Warehouse Operative Nights in London. We understand that there are areas where we can improve, and we value your feedback. We are glad to hear that you found our company to offer full flexibility for shift changing and swapping, as well as maintaining good standards for health and safety and food. These aspects are essential to us, and we strive to create a safe and accommodating work environment. Regarding your comment about management, we understand your concerns. We continuously review our hiring processes to ensure fairness and transparency. Your feedback highlights an area where we can further improve our practices. Thank you for sharing your thoughts with us. We appreciate your input as we continue to make enhancements to provide a better experience for all employees. Best regards Your DHL Team
2.0
Sep 24, 2024
Recommend
CEO approval
Business Outlook

Pros

For the most part you are left to do the job the best way you see fit. That seems to be the one quality that a lot of people that worked there for a couple years enjoyed. If you needed a day off they would work with you more then most companies.

Cons

You can be on the road for a long while and it wears on you. Pay wasn't all that great for the responsibilities that you have with the job. Unorganized company. You have to throw boxes when you first start. You always got to load your own van/truck before you go on route. Random pick-up orders will mess your route efficiency up and you can not refuse to take them.

avatar
DHL Response
1y
Hello, Thank you for sharing your thoughts and experiences with us. We’re glad that you appreciated the flexibility we offer with time off and the autonomy in how you approach your work. It's great to know that those qualities made a difference for you and others. However, we recognize there are areas where we need to improve, especially regarding pay and organization. Your feedback about the challenges on the road, loading your van, and handling unexpected pick-ups is important to us. We have some homework to do, and we’ll be looking into ways to better support our drivers and make the work experience more efficient and rewarding. We truly appreciate your input and will work on treating every team member with the respect and support they deserve! Wishing you all the best for the future! Your DHL Team
5.0
Sep 24, 2024

Is been fine

Recommend
CEO approval
Business Outlook

Pros

Good salary and nice and I don’t have any reason for not working there

Cons

I don’t know one yet

avatar
DHL Response
1y
Hello, Thank you so much for sharing your positive experience with us! We’re proud to hear that you enjoyed your time working with DHL as a driver in Manchester and found the salary and environment to be good. It's always wonderful to hear when former employees have no reasons for not working here again—this means a lot to us. We are committed to maintaining an environment where people feel valued, and it’s clear that your time with us reflected that. Thank you for your contribution and all the best in your future endeavors! Your DHL Team
Viewing 505 - 507 of 3,352 Reviews

Glassdoor has 6,468 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.