Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,468 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 62% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (95) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (77) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Intern (53) , Briefzusteller (52) , Manager (49) , Software Engineer (48) , Internship (45) , Operations Supervisor (45) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"Good benefits and lots of activities to enjoy" ((in 186 reviews)); "They pay is good and great" ((in 164 reviews)); "SOME people are nice and welcoming" ((in 147 reviews)); "Great colleagues and in general very well qualified and cordial employees" ((in 131 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 128 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 143 reviews)); "Long hours and often weekends" ((in 65 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 48 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 33 reviews)); "too many supervisor with little man syndrome" ((in 18 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,352 total reviews)

Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,352 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL has an employee rating of 3.8 out of 5 stars, based on 3,352 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Sep 29, 2024

Good

Warehouses operative

Recommend

CEO approval

Business Outlook

Pros

Good environment, Easy work Training

Cons

Temporary work, No response Difficult

DHL Response

1y

Dear colleague, We love your heartwarming review of your experience as a Warehouse Operative in Derby, England. We are incredibly proud to have you as a part of our team at DHL. We are delighted to hear that you find the working environment good and that the work itself is easy. Creating a positive and supportive environment for our employees is a top priority for us, and we are glad it is reflected in your experience. We also appreciate your feedback about the training provided. We believe in investing in our employees' growth and development, and we are pleased to hear that the training has been beneficial for you. As a company, we understand that temporary work can present challenges, and we appreciate your dedication despite the nature of the employment. We value your commitment and will strive to provide clear communication and transparency. Thank you for your feedback and for being a valuable member of our team in Derby. Your positive review warms our hearts and motivates us to continue providing a great experience for all our employees. Best regards, Your DHL Team

4.0

Sep 29, 2024

Good IT function for business

Senior project manager

Recommend

CEO approval

Business Outlook

Pros

Great for IT related business projects. From new customers to new IT migrations

Cons

Salary for DHL might not be perfect

DHL Response

1y

Dear colleague, We are thrilled to read your positive review of your experience as a Senior Project Manager in Eindhoven. It's fantastic to read that you find DHL Group in Eindhoven to have a good IT function for business, particularly about IT projects for new customers and migrations. We strive to provide excellent IT support and solutions to drive the success of our business projects. Therefore we understand the importance of utilizing technology effectively and delivering innovative solutions to meet our customers' needs. Regarding your comment about salary, we appreciate your feedback. We continuously review our compensation practices to ensure they remain competitive within the market. Your feedback is invaluable to us as we continue to improve and provide the best possible experience for our employees. We are proud to have you as part of our team in Eindhoven. Your DHL Team

1.0

Sep 26, 2024

High Stress

It project manager

Recommend

CEO approval

Business Outlook

Pros

Great place for learning and exposure

Cons

High Stress, High Workload, No Career Development

DHL Response

1y

Hello, We appreciate your honest feedback regarding your experience as an IT Project Manager in Kuala Lumpur. We understand that high stress and a heavy workload can have an impact on job satisfaction. At DHL Group, we recognize that work can sometimes be stressful, and we strive to provide support and resources to our employees. We have programs in place to help manage stress and promote work-life balance. Additionally, open communication with your manager is important in addressing any concerns or challenges you may face. We encourage employees to have open discussions about workload and career development opportunities. We appreciate your dedication to learning and exposure during your time with us. Your feedback is valuable as we continuously work towards improving the work environment and career development opportunities for our employees. We wish you all the best Your DHL Team

Viewing 502 - 504 of 3,352 Reviews

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