DHL reviews

3.8

72% would recommend to a friend

(3,343 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Feb 12, 2024

Good job environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Had the best time working there

Cons

Was feeling that i’m a bit underpaid

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DHL Response
2y
Dear colleague, In brief, we greatly appreciate your outstanding 5-star rating! Warm regards to you! Your DHL Team
3.0
Jan 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Well paying, work life balance, interesting logistics problems to solve, nice colleagues/team spirit. Cushy job as a whole so no one really wants to leave.

Cons

The dinosaur corporation as a whole is not ready to embrace AI. IT infrastructure is a nightmare. Stakeholder buy-in is low and it's difficult to do technology there when the infrastructure/conditions to do so are non-existent. It's more a rabbit factory where people go to have a cushy well-paying job, pop out babies and do very little impactful work.

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DHL Response
2y
Hello, Thank you for sharing your insights about your time with us. We value your perspective and apologize if your experience did not fully meet your expectations. We understand that embracing AI and improving our IT infrastructure are areas that require attention, and we are actively working on these fronts. Your feedback is crucial as it helps us identify areas for improvement. We appreciate your dedication during your tenure and wish you success in your future endeavors. Your Deutsche Post and DHL Team
2.0
Jan 21, 2024

Mixed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy to get in and mostly uncomplicated.

Cons

There are some racist colleagues.

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DHL Response
2y
Hello, Thank you for sharing your experience, and we appreciate your honesty. We're deeply concerned about your encounter with racism during your time with us. We want to emphasize that DHL has strict policies against any form of discrimination, including racism. We have procedures in place to address such issues promptly. We sincerely apologize for the discomfort you faced and assure you that your feedback is taken seriously. It's crucial for us to foster an inclusive and respectful environment. Thank you for bringing this to our attention, and we wish you success in your future endeavors. Kind regards, Your DHL Team
Viewing 64 - 66 of 3,343 Reviews

Glassdoor has 6,447 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.