DHL reviews

3.8

72% would recommend to a friend

(3,343 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Nov 15, 2023

Stress and physical strain

Recommend
CEO approval
Business Outlook

Pros

- Working outside - No boss/manager around most of the time

Cons

- Pressure to cram always more work (publicity, small packages etc.) in the same route without overtime - Not easy to get overtime paid, specially relevant when learning new routes - Very physical work, heavy bags and time constraint - Work in bad weather (pouring rain, freezing temperatures, etc.)

avatar
DHL Response
2y
Hello, Thank you for sharing your experience working as a postman in Saarbrücken. We appreciate your dedication and hard work in delivering mail under various conditions. We understand the challenges you faced, including the physical strain and pressure to manage increasing workloads. Your feedback on overtime and the demanding nature of the job is valuable, and we take it seriously. We are committed to creating a positive work environment and will consider your input for future improvements. Best regards, Your Deutsche Post and DHL Team
5.0
Nov 13, 2023
Recommend
CEO approval
Business Outlook

Pros

nice work atmosphere, friendly colleagues

Cons

physically requiring job, and routine

avatar
DHL Response
2y
Dear colleague, It makes us so proud to have employees like you, who are a success story framed by our strategic goal of being an Employer of Choice. Your engagement and motivation are examples of the power that keeps us moving and that makes us, to this day, the global leader in logistics. Keep up the great work and you will be recognized; accordingly, this is our hope. All the best to you and your family in Essen. Your Deutsche Post and DHL Team
4.0
Nov 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Great salary for career starters International environment Lots of events and networking opportunities International brand Work with other departments

Cons

Management can be very white and male "We've always done things this way" Lack of opportunities Need to be "popular" to stand out to management Some employees do the bare minimum

avatar
DHL Response
2y
Dear colleague, We are very grateful for your insightful and interesting comments. As you know, we are invested in providing best-in-class work environments for all of our employees, regardless of their role or function in the company. In order to continue improving down this path, your feedback is extremely valuable. The positive aspects that you mention fill us with pride and you can be sure that these will continue to be big advantages of working for the DHL Group. Among the ones you mention, the global network that is our organization is, without a doubt, one of the biggest opportunities for our workforce. Working in multinational, pluricultural and diverse teams fosters the growth and the sense of achievement, without mentioning the countless development opportunities available to our workers. Although it is true that in such a large organization there is still some bureaucracy and old-school leaders to be found, we have shown that DHL is a very adaptable company, that puts people first and embraces change. We encourage you to be a voice of change in those situations where we need to push forward. We trust in your commitment towards excellence and appreciate the efforts of the past years working together. Best of wishes for all your future endeavors in Bonn, Your DHL Team
Viewing 82 - 84 of 3,343 Reviews

Glassdoor has 6,447 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.