Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,447 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 63% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (94) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (75) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Briefzusteller (52) , Intern (51) , Manager (49) , Software Engineer (48) , Operations Supervisor (45) , Internship (43) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"Good benefits and lots of activities to enjoy" ((in 175 reviews)); "They pay is good and great" ((in 167 reviews)); "SOME people are nice and welcoming" ((in 142 reviews)); "Great colleagues and in general very well qualified and cordial employees" ((in 139 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 126 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 140 reviews)); "Very Hard and long hours" ((in 64 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 46 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 33 reviews)); "too many supervisor with little man syndrome" ((in 18 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,343 total reviews)

Dr. Tobias Meyer

82% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL has an employee rating of 3.8 out of 5 stars, based on 3,343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

May 30, 2023

Super cool

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Flexible and work-life balance, in addition good work environment

Cons

I can't write any cons about the company.

DHL Response

3y

Hello, Thank you for taking the time to leave us such a positive review. We greatly appreciate your feedback and are thrilled to hear about your positive experience during your time as a sales representative in Berlin. We are glad that you found our company to offer a flexible work-life balance. We understand the importance of balancing work commitments with personal priorities, and we strive to create an environment that supports this balance. We are also pleased to hear that you had a good work environment during your tenure with us. We believe that a positive work environment is crucial for personal and professional growth. We appreciate your kind words regarding the company and your inability to identify any cons. Your feedback serves as an encouragement to our entire team as we continuously work towards creating a positive and fulfilling work experience for our employees. We wish you continued success in your future endeavors, Your Deutsche Post and DHL Team

4.0

May 24, 2023

it was good

Kurierfahrer%2fin

Recommend

CEO approval

Business Outlook

Pros

No headaches with customers or people

Cons

Long hours and split hours

DHL Response

3y

Hello, Thank you for taking the time to share your feedback about your experience at our company. We’re glad to hear that you had a positive overall experience with us and that you didn't face any significant challenges with customers or people. Creating a positive and smooth working environment is important to us, and we're constantly striving to maintain that. However, we also acknowledge your concerns regarding long and split hours. We understand that this can be demanding and impact work-life balance. We strive to create a work environment that promotes a healthy work-life balance for our employees. We encourage open communication between team members and management to address workload concerns and ensure a healthy work-life balance. Nevertheless, thank you for all your hard work and efforts. We wish you all the best for your future. Your Deutsche Post and DHL Team

1.0

May 12, 2023

…

Post- und paketzusteller

Recommend

CEO approval

Business Outlook

Pros

That’s was so difficult job.

Cons

I can’t explain how that was bad

DHL Response

3y

Hello, We regret you have not enjoyed the time you spent at DHL in Ratingen, but we still hope it has been of some benefit. Yours is certainly not the expectation we have when it comes to employee experience and satisfaction. Unfortunately, you haven't been specific enough to understand where this bad feeling comes from, however we will continue encouraging employees to provide feedback that helps us take the right decisions when it comes to our people. All the best, Your Deutsche Post and DHL Team

Viewing 106 - 108 of 3,343 Reviews

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Super cool

it was good

…

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