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      DHL

      Engaged Employer

      DHL reviews

      3.8

      72% would recommend to a friend

      (3,342 total reviews)
      avatar

      Dr. Tobias Meyer

      83% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      DHL has an employee rating of 3.8 out of 5 stars, based on 3,342 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Oct 27, 2025

      micromanage

      Junior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Good colleague, senior, and supervisor. Very helpful. -Working environment was very was excellent. - Atmosphere within team was supportive and positive.

      Cons

      - upper management was horrible in decision making. - reducing agent flexibility every month with strict regulation in the name of 'manipulation'. - involving HR in daily processing. - incompetence HR to follow employee act especially regarding overtime and in-lieu leaves. - agent has to take care of many things, volume, quality, line efficiency, quality framework, multi line, even meal break time was decided by management. - ironically, HR and upper management seem to be working together to create a very uncomfortable environment for agents, the complete opposite of their goals of building a great place to work. - the management tends to micromanage (itrack) and look for small mistakes rather than trusting agent to perform.

      avatar
      DHL Response
      7mo
      Dear colleague, Thanks for sharing your experience. We are glad to read that you had a supportive team and a positive working atmosphere. That’s something we really value. We are truly sorry to learn about the challenges you faced with upper management and HR. It’s concerning to read about the micromanagement and strict regulations that made your experience uncomfortable. We want to foster an environment where our agents feel trusted and empowered to perform their best work. Your feedback about decision-making and HR processes is crucial, and we take it seriously. While it’s disappointing to read that past feedback hasn’t led to meaningful changes, we appreciate your honesty. We are committed to improving and creating a better workplace for everyone, and your insights will help us in that journey. Thank you again for your input. We wish you all the best in your future endeavors! Take care, Your DHL Team
      4.0
      Oct 24, 2025

      Nice company to start

      Post- und paketzusteller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hard work, exaustive and stressfull. Makes your phisical health cry.

      Cons

      Stable and inclusive. Safe and always looking for new employers.

      avatar
      DHL Response
      7mo
      Dear colleague, Thank you for your review and kind words. We are glad to read that DHL has been a good place for you to start your career. We are committed to fostering a stable and inclusive workplace where everyone feels valued and respected. Thank you for highlighting this. We also appreciate your honest feedback regarding the demanding nature of the work. We understand that this can be exhausting and stressful. We encourage you to speak with your HR colleagues about any areas you feel could be improved. Topics must be discussed before optimization can begin. We wish you all the best. Warm regards to Berlin. Your Deutsche Post and DHL Team
      1.0
      Oct 22, 2025

      Let go last year

      Lto
      Recommend
      CEO approval
      Business Outlook

      Pros

      3 day on 3 day off schedule

      Cons

      Management expects employees to work their full schedule plus extra long shifts to make up for short staffing. Hard work often goes unnoticed, and leadership opportunities seem to go to favorites rather than those who consistently perform. It’s frustrating to be the one who carries the workload and still gets blamed for others’ mistakes. There also seems to be unprofessional behavior between some supervisors and crew members that affects the work environment.

      avatar
      DHL Response
      7mo
      Hello, Thanks for taking the time to share your feedback. We are sorry to read about your experience, and we appreciate your honesty. It’s great to know that you enjoyed the 3-day on, 3-day off schedule, but it’s concerning to read about the issues with management and recognition. We truly value hard work and want to ensure that everyone feels appreciated for their contributions. Your points about favoritism and the need for professionalism between supervisors and crew members are really important. We want to create an environment where everyone feels supported and recognized for their efforts. We have a strong commitment to fair treatment and equal opportunities for all our employees. Any form of favoritism goes against our company values, and we have policies in place to prevent and address such behaviors. Our HR department plays a crucial role in ensuring that employees are treated with respect and dignity, and we encourage all team members to reach out to them whenever they encounter issues or concerns. We greatly appreciate your contributions to us and wish you the best in your future endeavors. Your Deutsche Post and DHL Team
      Viewing 109 - 111 of 3,342 Reviews
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      ReviewsDHL reviews

      Glassdoor has 6,446 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.