Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,446 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 63% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (94) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (75) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Briefzusteller (52) , Intern (51) , Manager (49) , Software Engineer (48) , Operations Supervisor (45) , Internship (43) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"They pay is good and great" ((in 174 reviews)); "Having good benefits and good off days" ((in 170 reviews)); "SOME people are nice and welcoming" ((in 144 reviews)); "My colleagues were good to work with" ((in 124 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 120 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 135 reviews)); "Long hours and often weekends" ((in 69 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 49 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 33 reviews)); "too many supervisor with little man syndrome" ((in 19 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,342 total reviews)

Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL has an employee rating of 3.8 out of 5 stars, based on 3,342 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Oct 21, 2025

Short Review

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

The work is consistent and predictable.

Cons

The work hours can extend beyond what is expected.

DHL Response

7mo

Dear colleague, Short and sweet. Thanks for your feedback. We are glad to read that you find the work consistent and predictable. That’s something we aim for. We appreciate your point about extended hours. Work-life balance matters, and feedback like yours helps us keep improving. If you have any suggestions for improvement about the work hours or schedule, please feel free to discuss them with your manager or the HR department. We're here to support you and to make sure that your work experience aligns with your needs and expectations. Thanks again for your honesty and for being part of the team! Best wishes to Melbourne. Your DHL Team

5.0

Oct 21, 2025

Great company, great people

Qa engineer

Recommend

CEO approval

Business Outlook

Pros

A lot to work on many different system, always a challenge to be met and new things to learn

Cons

Long hour times and little place for parking

DHL Response

7mo

Dear colleague, Thank you for being part of our Big Yellow Family and for all your hard work! It’s great to read that you enjoy the variety of systems and challenges. Continuous learning is something we really value, so we’re happy that stood out to you. We also appreciate your feedback on long hours and parking. Those are real concerns, and we’ll keep working on ways to improve convenience and work-life balance. Please note that you are more than welcome to bring your feedback directly to your senior management on-site, with any other improvement suggestions or advice. We firmly believe that they will be pleased to hear you out and see what can be done. We wish you all the best. Your DHL Team

1.0

Oct 21, 2025

Ops clerk

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are no pros of working here

Cons

Work load is unrealistic expected to do multiple people jobs

DHL Response

7mo

Dear colleague, Thank you for taking the time to rate us as an employer. We are sorry that you are not satisfied with your experience working for our company We are committed to improving our working conditions and would like to better understand your experiences to prevent similar issues in the future. Please feel free to reach out to your HR department to share your feedback. Through direct, open, and honest communication, we can implement meaningful changes. Thank you for your hard work and dedication. Best wishes, Your DHL Team

Viewing 112 - 114 of 3,342 Reviews

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Lagermitarbeiter / Sortierer für Briefe (m/w/d)

Sortierer für Briefe (m/w/d) zwischen 00.00 Uhr und 07.30 Uhr

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DHL

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Short Review

Great company, great people

Ops clerk

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