Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,447 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 63% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (94) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (75) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Briefzusteller (52) , Intern (51) , Manager (49) , Software Engineer (48) , Operations Supervisor (45) , Internship (43) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"They pay is good and great" ((in 172 reviews)); "Having good benefits and good off days" ((in 172 reviews)); "SOME people are nice and welcoming" ((in 143 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 126 reviews)); "Great colleagues and in general very well qualified and cordial employees" ((in 119 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 146 reviews)); "Long hours and often weekends" ((in 67 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 45 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 33 reviews)); "No communication and no respect for the employees under them." ((in 17 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,343 total reviews)

Dr. Tobias Meyer

82% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL has an employee rating of 3.8 out of 5 stars, based on 3,343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Apr 26, 2023

An honest review

Briefträger

Recommend

CEO approval

Business Outlook

Pros

Can plan the work by yourself, can take pause when you want Can go home earlier if the job is done

Cons

big districts, not very pleasant atmosphere for immigrants

DHL Response

3y

Hello, Your honest feedback is the best fuel for our thrive for continuous improvement. We are aware that there are still some areas to improve when it comes to work planning and managing our work force in the best possible way. These topics are impacted by the fluctuations of the industry and of the market, however, we are confident that our front-line workers are doing the best they can to keep our customers happy. In the same way the DPDHL group intends to be an Employer of Choice to all workers, regardless of their tenure, level in the organization or function. Our people is our biggest strength and work very hard to show our appreciation. Please check out recently updated career website for the newest vacancies in your area: https://careers.dhl.com/global/en Your Deutsche Post and DHL Team

5.0

Apr 26, 2023

Good Place to work

It specialist

Recommend

CEO approval

Business Outlook

Pros

Supportive team, International environment, Good for English speaking. Overall very good place

Cons

No any such negative feedback!

DHL Response

3y

Hello, Thanks a bunch for your review, but also for putting emphasis on how the group has created a friendly and supportive environment where the colleagues from all the cultural backgrounds cooperate to connect people, improving lives, this is of great importance for us! We sincerely appreciate being recognized for these traits and this is why we also put a lot of effort in them. Thank you for all the hard work you have done for us! We wish you all the best in your future endeavors, Your Deutsche Post and DHL Team

1.0

Apr 25, 2023

Bad

Mail carrier

Recommend

CEO approval

Business Outlook

Pros

If u like to stay outside and not talk with your colleagues

Cons

Huge work load that is not possible for one person

DHL Response

3y

Hello, We are sorry to hear about your poor employee experience, being a Mail Carrier is a physically demanding position and very important to our business operations. It is hence crucial that our employees there get all the support and appreciation they need, especially from their management. There are oscillations in business operations and workload that unfortunately cannot be forecasted. We remain compliant to local regulations in all locations where we operate, while being adaptive and resourceful. Feedback like yours could make the difference to innovate or add to our ever-improving way of work. Nevertheless, thank you for all your hard work and effort while working for us - we sincerely appreciate it. We wish you all the best, Your DHL Team

Viewing 112 - 114 of 3,343 Reviews

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Sortierer für Pakete (m/w/d)

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