Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,447 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 63% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (94) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (75) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Briefzusteller (52) , Intern (51) , Manager (49) , Software Engineer (48) , Operations Supervisor (45) , Internship (43) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"They pay is good and great" ((in 172 reviews)); "Having good benefits and good off days" ((in 172 reviews)); "SOME people are nice and welcoming" ((in 143 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 126 reviews)); "Great colleagues and in general very well qualified and cordial employees" ((in 119 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 146 reviews)); "Long hours and often weekends" ((in 67 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 45 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 33 reviews)); "No communication and no respect for the employees under them." ((in 17 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,343 total reviews)

Dr. Tobias Meyer

82% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL has an employee rating of 3.8 out of 5 stars, based on 3,343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Apr 24, 2025

Dhl

Tug dispatch lead

Recommend

CEO approval

Business Outlook

Pros

The pay is great certain jobs are very easily benefits are great

Cons

Everything and I mean everything else sucks

DHL Response

1y

Dear colleague, Thank you for this review and for taking the time to evaluate us. We are pleased to learn that certain jobs are easy, that the pay is adequate, and that you appreciate the benefits we provide. However, we are sorry you feel negatively about other aspects of the company. We truly value all feedback, both positive and negative, as it helps us identify areas for improvement. We would be very interested in hearing your ideas and suggestions, so please feel free to reach out to your manager or your local HR department for a confidential conversation. Your insights are important to us, and we want to make this a better place for everyone. Thank you again for your honesty, and we hope to work together to make things better! Best wishes to Erlanger. Your DHL Team

4.0

Apr 23, 2025

Good benefit, matured organization

It service delivery manager

Recommend

CEO approval

Business Outlook

Pros

DHL IT services, apart of being treated like an external vendor by your business counterpart - provides good and ideal career development environment. Working in MNC, expect to work with colleagues across the globe hence be prepared to also sacrifice your evening filled with meetings to accommodate other regions timezone. Work hours can be flexible and also demanding at times.

Cons

Had explained in Pros field, but to sum it up, DHL = Don't Have Life! 😝

DHL Response

1y

Dear colleague, Thank you very much for your nice and positive feedback of your experience with our company. We work continuously to make it possible to provide our employees the best possible benefits. In our opinion, this is an important form of appreciation. As you say, DHL's tasks never stop, especially in peak season, but if we put our shoulders to the wheel, we can do it without a doubt. We appreciate the effort you put in during your time at DHL. We wish you all the best for your future. Your DHL Team.

3.0

Apr 21, 2025

Salary

Sr solution analyst

Recommend

CEO approval

Business Outlook

Pros

Pay, bonus, benefits, hybrid, campus.

Cons

Toxic management, expect you to work multiple roles. After hours work is expected.

DHL Response

1y

Hello, Thank you for your review and for taking the time to evaluate us. We are glad you were pleased with the pay, bonuses, and benefits we provided, and we are happy to offer our employees a hybrid work model. However, we regret that you experienced issues with management and work-life balance. Your insights are important to us, and we take them seriously. We want to ensure that our employees feel respected and valued. We are always striving to improve every part of our organization, including our managerial structure. For this reason, we encourage our employees to share constructive criticism and feedback for improvement. Thank you for all your hard work and dedication while you were with us – we sincerely appreciate it. Wishing you all the best in your future endeavors! All the best to you! Your DHL Team

Viewing 211 - 213 of 3,343 Reviews

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