DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jan 18, 2021

Average

Recommend
CEO approval
Business Outlook

Pros

Pay was good, good work life balance

Cons

Work was boring and repetitive

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DHL Response
5y
Dear colleague, Thank you for your review on Indeed. We are very pleased to read that mention as on positive aspect within Deutsche Post DHL Group the good payment package. As we we always strive to provide our employees with a good work-life balance, we are also pleased to read that you have found a way to successfully combine your professional and private life with us. We regret at the same time that you did not fully identify with your tasks. Thank you for the terrific job you have done during your time with us. Your dedication to living our purpose – Connecting people, improving lives – have helped put us where we are today: Strong to face the future! We wish you all the best for your professional and personal future. Stay safe and stay healthy! Your Employer Branding Team
5.0
Jan 13, 2021

The world's most international company

Recommend
CEO approval
Business Outlook

Pros

International, diverse and forward-thinking logistics company with products and services that truly improve quality of life for individuals. Market leader with unparalleled global reach in terms of products, operations, and networks. Always new challenges, interesting projects and growth opportunities at all career levels.

Cons

At times outdated IT systems, conservative and risk-averse senior management. Massive matrix organization that inherently allows teams and organizations to become siloed.

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DHL Response
5y
Dear colleague, Thank you for your fabulous 5-stars- review and the insights you share with us and others on Indeed. Without you and all the other colleagues we would not be the company we are today and you help us to be a Great Place to Work. Frank Appel, CEO of Deutsche Post DHL Group summarized it as follows - and confirms what you say in your review: "2020 was an exceptional year: despite all the challenges faced, we achieved a record result. Our strategy and business model have proven resilient - even in turbulent times for the global economy. Thanks to the incredible performance of our 550,000 employees all over the world we made a positive contribution to people and societies during the Covid-19 crisis. We are now focused on distributing the Covid-19 vaccine all over the world". At the same time your comments and suggestions re digitalization and digital transformation are 100% valid. All the topics you mention are at least part of our Strategy 2025. And following again Frank Appel's statements given recently in an interview : " We are convinced that future growth will come from a consistent focus on our profitable core logistics businesses – and digitalization will become the greatest lever," said Frank Appel, CEO of Deutsche Post DHL Group, We need not reinvent ourselves. We will digitalize ourselves." Thank you for the terrific job you have done not only in the the last days and weeks, but throughout this crisis. Your team spirit, your passion, and your dedication to living our purpose – Connecting people, improving lives – have helped put us where we are today: Strong to face the future together. Stay safe and stay healthy! Your Employer Branding Team
4.0
Jan 12, 2021

Good

Recommend
CEO approval
Business Outlook

Pros

Easy Application process to get hired

Cons

Employees were not polite to each other

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DHL Response
5y
Hello, We appreciate that you have taken the time to share your thoughts about Deutsche Post DHL with us. It is very important to us that our employees enjoy coming to work and feel respected. A disrepectful or unpolite attitude is therefore a behaviour that we as a company will not tolerate under any circumstances. We are sorry that you have had negative experiences in our company in this regard. We wish you all the best for your future and hope your professional and personal projects will be successful. Your Employer Branding Team
Viewing 232 - 234 of 3,348 Reviews

Glassdoor has 6,458 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.