DHL reviews

3.8

72% would recommend to a friend

(3,344 total reviews)
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Dr. Tobias Meyer

82% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,344 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Mar 19, 2025

Good experience so far

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been working for DHL IT Services for a few years now and I am doing well, it is a stable job, serious company, healthy work environment and most importantly, it allows enough flexibility in the home office, I go to the office about 7 or 8 times a month.

Cons

of course HR. they are one of the worst I have ever seen, I have many bad stories with them.

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DHL Response
1y
Dear colleague, Thank you for your 4-star rating. We are pleased that you perceive us positively. We understand that HR has a crucial role in creating a positive work environment, and we apologize if you feel that they do not meet your expectations. We take your concerns seriously and will work to address any issues regarding the management approach. Your feedback helps us to continuously improve. Thank you again for your hard work in Prague. We wish you continued good experiences and success! Warm greetings, Your DHL Team.
1.0
Mar 17, 2025

Bad culture

Recommend
CEO approval
Business Outlook

Pros

They’ll give just anyone a job if your truly desperate

Cons

Senior management abuses employees and it gets unchecked

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DHL Response
1y
Hello, Thank you very much for taking the time to provide us with your feedback. It's a pity that your rating isn't positive. Our goal is that you feel respected and valued by us and that we are an employer of choice for you, in good times and in difficult times, which was not the case at your site in Columbus. The way you have been treated influences how you manage your emotions. Management must be encouraged to reduce negative feelings within the organization. That is a concern to us and something we will investigate. We recommend that, in the future, you discuss with your HR colleagues the topics that you believe can be optimized to contribute to a better working environment and your well-being. Topics must be discussed before optimization can begin. We wish you much success and satisfaction in your next job. But most of all, thank you for all your efforts and patience. Your DHL Team.
3.0
Mar 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Basic medical card for employees, childrena dn non working spouses

Cons

Extremely low hospitalisation coverage. No other benefits

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DHL Response
1y
Hello, First of all, thank you for taking the time to rate us as an employer. Your rating is not bad. You have signaled that you see further potential for optimization. Since we do everything we can to get a little better every day, we will do everything we can to achieve 100% in that too. We work continuously to make it possible to provide our employees the best possible benefits. In our opinion, this is an important form of appreciation. We appreciate the effort you put in during your time at DHL. We wish you all the best for your future. Stay healthy! Your DHL Team
Viewing 253 - 255 of 3,344 Reviews

Glassdoor has 6,449 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.