Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,451 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 63% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (95) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (75) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Briefzusteller (52) , Intern (52) , Manager (49) , Software Engineer (48) , Operations Supervisor (45) , Internship (43) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"They pay is good and great" ((in 172 reviews)); "Good benefits and lots of activities to enjoy" ((in 168 reviews)); "SOME people are nice and welcoming" ((in 146 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 127 reviews)); "My colleagues were good to work with" ((in 121 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 143 reviews)); "Very Hard and long hours" ((in 67 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 45 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 33 reviews)); "too many supervisor with little man syndrome" ((in 18 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,344 total reviews)

Dr. Tobias Meyer

82% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,344 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL has an employee rating of 3.8 out of 5 stars, based on 3,344 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Mar 10, 2025

DHL good

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good culture Less stress Environment

Cons

Workload Work timing Guidance less

DHL Response

1y

Dear colleague, Thank you for your positive review and mindful comments. We are very proud to be a Great Place to Work and we will continue to implement improvements that benefit the working conditions of our employees. We understand that the sales function can be quite hectic and demanding, but we aim to offer performance and development tools to our teams that enable their potential and their capacity to manage difficult workloads based on prioritization and collaboration. You play a significant role for the company to achieve our purpose of connecting people, improving lives. Thank you! Best of luck in your future endevors, Your DHL Team

4.0

Mar 10, 2025

Fine

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Calm place to work, good processes

Cons

A lot of work to do

DHL Response

1y

Dear colleague, Thank you for being a part of our Big Yellow Family and for all of your efforts! DHL is a people-oriented company, both in terms of customers and employees. We take great pride in this, especially given how many lives we touch daily. Please keep in mind that you are welcome to bring all of your comments directly to your senior management on-site, along with any other improvement suggestions or advice-we believe they will be delighted to hear you out and see what can be done. We wish you all the best. Your DHL Team

3.0

Mar 8, 2025

Junior Associate

Junior associate data management

Recommend

CEO approval

Business Outlook

Pros

Good colleagues and supportive environment

Cons

Micromanage, too many restriction on agent

DHL Response

1y

Dear Colleague, Thank you for sharing your positive review of our company. We appreciate your kind words! Regarding your comments about our micromanagement, we encourage our employees to share their reasoned comments with their direct reports. With direct, open, and honest communication, we can make sustainable changes. Nevertheless, thank you for all your hard work and effort so far. You make a difference by connecting people and improving lives! Best wishes to Petaling Jaya. Your DHL Team

Viewing 265 - 267 of 3,344 Reviews

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Jobs at DHL

Lagermitarbeiter / Sortierer für Briefe (m/w/d)

Sortierer für Pakete (m/w/d)

Postbote für Pakete und Briefe (m/w/d)

Sortierer für Briefe – Abrufkraft (m/w/d) von 22.00 Uhr bis 07.30 Uhr

Lagermitarbeiter / Sortierer für Briefe (m/w/d)

DHL

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DHL good

Fine

Junior Associate

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