Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,451 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 63% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (95) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (75) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Briefzusteller (52) , Intern (52) , Manager (49) , Software Engineer (48) , Operations Supervisor (45) , Internship (43) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"They pay is good and great" ((in 172 reviews)); "Good benefits and lots of activities to enjoy" ((in 168 reviews)); "SOME people are nice and welcoming" ((in 146 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 127 reviews)); "My colleagues were good to work with" ((in 121 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 143 reviews)); "Very Hard and long hours" ((in 67 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 45 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 33 reviews)); "too many supervisor with little man syndrome" ((in 18 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,344 total reviews)

Dr. Tobias Meyer

82% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL has an employee rating of 3.8 out of 5 stars, based on 3,344 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Mar 7, 2025

Associate

Recommend

CEO approval

Business Outlook

Pros

Good for fresh graduate so that they can learn how industry works

Cons

Good luck for every circumstances

DHL Response

1y

Dear Colleague, Thank you for taking the time to share your review with us. While the rating may not reflect our goals, we recognize that there are specific challenges in ensuring a satisfactory experience for our colleagues in certain areas. We are committed to fostering a positive and friendly work environment where all employees can thrive. This commitment applies not only to junior professionals seeking to build a solid career in a stable company, but also to individuals looking to accelerate their growth and take the next step toward their dream roles. Our learning and development platforms are rich with resources to support individual development journeys. We encourage you to reach out to your local HR team so that your experience can be considered in detail and necessary corrective actions can be implemented. We hope to earn a better rating from you soon. In the meantime, keep up the great work! Best regards to Petaling Jaya, Your DHL Team

5.0

Mar 6, 2025

Great company

Application support specialist

Recommend

CEO approval

Business Outlook

Pros

The colleagues and work environment are wonderful.

Cons

Management is in disarray with changes to the DevOps module.

DHL Response

1y

Dear colleague, Thank you for being part of our Big Yellow Family and for all your hard work! DHL is a people-centric company, both regarding its customers and its employees. We take great pride in this, especially because of how many lives we touch daily. Please note that you are more than welcome to bring this directly to your senior management on-site, with any other improvement suggestions or advice - we firmly believe that they will be pleased to hear you out and see what can be done. We wish you all the best. Your DHL Team

3.0

Mar 6, 2025

Good work

Magazijnnedewerker

Recommend

CEO approval

Business Outlook

Pros

The pay was good, as well as the working enviorment. you would get 2 brakes and sometimes even a 3th one if there would be overtime or late shipping.

Cons

Working hours are long, even worse for students. Only a handfull of people speak english. Besides this working till 2 am isn't healty.

DHL Response

1y

Dear colleague, Thank you for your nice review! We put great emphasis on the fact that our employees feel comfortable in their working environment. Therefore, we are very pleased with your positive evaluation. We work continuously to offer our employees good benefits. We understand that long working hours and late shifts can be challenging. Thank you for your ongoing efforts and dedication to us. Best wishes to Dordrecht! Your DHL Team.

Viewing 268 - 270 of 3,344 Reviews

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Jobs at DHL

Lagermitarbeiter / Sortierer für Briefe (m/w/d)

Sortierer für Pakete (m/w/d)

Postbote für Pakete und Briefe (m/w/d)

Sortierer für Briefe – Abrufkraft (m/w/d) von 22.00 Uhr bis 07.30 Uhr

Lagermitarbeiter / Sortierer für Briefe (m/w/d)

DHL

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Associate

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Good work

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