Dell Technologies reviews

3.7

63% would recommend to a friend

(36,508 total reviews)
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Michael S. Dell

69% approve of CEO

55% positive business outlook

Dell Technologies has an employee rating of 3.7 out of 5 stars, based on 36,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dell Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

37K reviews
3.0
Jan 6, 2009
Recommend
CEO approval
Business Outlook

Pros

Lively environment, dynamic, lots to do. Compensation is fair for the current environment, although for the last few years bonuses have not been awarded. Regular Rank and File (grunts) are very commited to making Dell a success.

Cons

Management does not truly know how to be successful for the future. Everyone is too afraid of Michael Dell plus his vision is dated. Managers in general seem to take on a personna of "What would Michael do" but they are not mind readers and seem to overly try to control the their departments. This can be very frustrating , it seems you can never be correct on your own and that you are chasing this moving target. The "What would Michael do" managers all have different perceptions of what Michael may want. Also, managers are trying to assure that they don't get downsized andfeel they need to show how indispensable their inputs are to the company. The results are crippling.

3.0
Jan 6, 2009
Recommend
CEO approval
Business Outlook

Pros

Considerable opportunity to learn new skill sets and alter your career path. You often times do not have opportunities to move between career paths elsewhere. The managers I've worked with in the past have almost always invested considerable time in my development but professionally and personally which is a huge plus

Cons

Entirely too risk averse and unwilling to be first to market with anything. While our business model was at one time innovative and successful enough to avoid being cool and cutting edge, that's no longer the case but our leadership seems to be stuck in yesteryear. Success in business is all about taking calculated risks to jump ahead of the pack, not about maintaining the statues quo.

1.0
Jan 6, 2009
Recommend
CEO approval
Business Outlook

Pros

There are only two good reasons to work for Dell's manufacturing and distribution division. The first is a steady paycheck every two weeks. The second is an okay benefits package; not a great benefits package but not as bad as some.

Cons

If you have a social life (or want a social life), find some place else to work. During my eight plus years at Dell, the emphasis was ALWAYS Dell first; your family, friends, etc. were always a distant second. Work/Life balance is an EXTREMELY bad joke unless you either work in one of the administrative divisions of Dell or you are a C-level or higher manager. Work schedules can (and often are changed) with less than 24 hours notice and overtime is always considered "scheduled time" (aka MANDATORY). The primary motivational tool that Dell management uses can be summed up in one word: FEAR and the management team knows how to use this "tool" to the fullest of its ability. When head count reductions are needed, the people that are on work restrictions (most of the time because of medical conditions caused by the job) are normally targeted. More often than not the facilities and equipment are poorly maintained combine this with long shifts for many days in a row and these are the leading causes of work related injuries. The most common medical conditions for Dell employees are bad knees, bad feet, stress or depression and every admitting nurse in Austin normally asks a question to this affect when they see Dell on the employees insurance card. Management is a joke. Almost all of the lower level managers are either fresh out of college with no management experience (and in many cases no people skills) or new from a different industry with no idea about the Dell corporate culture. During my time a Dell, I only know of five people that were promoted to the management ranks from the production floor. Dell tells all of their new hires that promotions are based on Merit. This has been an out right lie since November 2000 when Dell changed the promotion policies from merit to a policy based seniority, skill sets and "office politics" (stick your favorite cliche between the quotes).

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