Dell Technologies reviews

3.7

63% would recommend to a friend

(36,483 total reviews)
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Michael S. Dell

69% approve of CEO

55% positive business outlook

Dell Technologies has an employee rating of 3.7 out of 5 stars, based on 36,483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dell Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

36K reviews
1.0
Jun 23, 2008
Recommend
CEO approval
Business Outlook

Pros

Talented people to learn from, problem is that most of the really talented people are leaving. Latest technologies and versions to learn and keep mentally challenged.

Cons

Morale is almost non-existent now due to protracted delays in layoffs. Dell more interested in pandering to stock analysts at the expense of customers and employees. No R&D encouraged, Dell continues to fall behind the rest as a result. Company bogged down in bureacracy leading to too many middle managers and paper-pushers and not enough actual real workers. Globalisation has added to confusion and customers report having to talk to 3-4 people at an average of 1 hour on the phone before they can even explain to a support person what their problem is. Management has become so removed from the real world workings of Dell they have lost sight of the customer, who should be No 1 priority. Dell has expectations that one should work nights, weekends and bank holidays with no overtime or time back. Most talented people burn out, others settle into paper-pusher 'non value added' jobs.

3.0
Jun 22, 2008
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits you can change shift at short notice.

Cons

Some managers think their so important they wont even say hello. Very little praise when you are doing your job weel but as soon as you make the smallest mistake they are down on like a ton of bricks. Four weeks ago they told told 200 people they were losing there jobs some had only been there for a shortime and had moved from good jobs in other companies, you also have people who have there 10 or mor years who will be out of work by the end of June.

4.0
Jun 22, 2008
Recommend
CEO approval
Business Outlook

Pros

Dell provides a very dynamic and energetic work environment. There is a lot of opportunity for a hard working professional to shine and progress. Compensation package is very competitive.

Cons

While the company is excellent to work for, it is best suited for limited 2 key fields of work -- IT Sales and Engineering. Given the nature of the business at Dell, you either make those PCs or sell them. Rest of the positions don't get much credit as a value-added resources (with one exception, perhaps, Help Desk Staff - but then again, that has been an after thought resulting from consumer backlash on Dell's earlier decision of out-sourcing.

Viewing 36376 - 36378 of 36,483 Reviews

Glassdoor has 43,847 Dell Technologies reviews submitted anonymously by Dell Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Dell Technologies is right for you.