Dollar General reviews

2.6

29% would recommend to a friend

(15,910 total reviews)
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Todd Vasos

31% approve of CEO

28% positive business outlook

Dollar General has an employee rating of 2.6 out of 5 stars, based on 15,910 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dollar General employee rating is 26% below average for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

16K reviews
3.0
Dec 28, 2023

Expected.

Recommend
CEO approval
Business Outlook

Pros

My hire on process was very fast and simple. Communication with associates was smooth. Opportunities to move up were fairly easy to obtain.

Cons

Training was nonexistent. I had two days of training and I had no retail experience. You learn as you go. Communication with manager is difficult at times. You see them only during shift change. You can request days off on the app and it is over looked. Schedule is subject to change at any point and if you aren’t constantly checking the app you can miss a shift and get called from managers asking where you’re at. They say they need an availability form filled out but it’s pointless cause if you want full time hours you need to have open availability. And if you don’t have open availability you are considered unreliable. Workload is manageable if you have a good team, but turnover rate is high so it’s always hard to find a solid team.

1.0
Nov 27, 2023
Recommend
CEO approval
Business Outlook

Pros

- My coworkers are really nice - Customers can be really nice and tend to say how appreciative they are of our employees

Cons

- The pay for the amount of work they expect you to do - Stores are given 120 hrs a week to split between 8 people and the wonder why stock isn’t being pushed - Multiple times throughout the week, employees are forced to work ALONE for a solid 5-6 hrs. If you can’t get stock out, check out customers, and manager an entire store AT THE SAME TIME, you will get talked about and that your “a lazy worker” - The cameras NEVER work and they refuse to add any on the outside of the store (which is why we get robbed so much) - It’s so unsafe, I’ve had many dangerous and unsettling experiences at my workplace and I was told “it happens everywhere, your fine” by management - NOBODY CARES ABOUT YOU, it don’t matter how many years you been there, how hardworking you may be, the company does not care about you not one bit. Your literally just another clog in the money machine making sure they’re well fed while your overworked, overlooked, and miserable. - If you’re a manager? Forget ab it, your gonna basically LIVE at the store with no extra bonuses, acknowledgement, or anything, you’ll literally be a worker they can make do everything and then threaten you with losing your job if you don’t do it.. sounds fun right?

2.0
Sep 1, 2023

Would Never Reccomend

Recommend
CEO approval
Business Outlook

Pros

They are so desperate that I got hired less than a week after submitting my application and had my first shift not even a few days later. IF the self-checkout is fully operational (i.e. the machine can take card and cash) then its one less thing to worry about.

Cons

The pay is abysmal (at my location you get paid $10.50 /hr as a sales associate, which isn't great, but other locations have it WAY worse.) You will be with 1 other person (provided you're a sales associate) aka the keyholder. If you are a keyholder you will be alone if nobody can come in and help, and the hours are insane. I've not even worked for 3 months yet and I've seen 4 people get hired and quit. Our current staff is at ~5 workers including the Store Manager. You WILL get burnt out, especially if you're working 30-40 hours a week like I was. I've seen about half of my coworkers cry because of stress. When Fresh Truck gets here, it's like hell hath been unleashed onto our store for 3 hours as we try to man the front and get the perishables in. The machines like to go offline quite often and will need to be reset at LEAST 1x a week.

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Dollar General Response
2y
While your perspective is unfortunate, we appreciate your feedback and will be sure to share this review with our internal team to improve our team roles in the future. Thank you!
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