Once a good employer - Travel Counselor American Express Employee Review

2.0
Mar 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Generous PTO, casual dress work environment, travel benefits

Cons

Low pay, employees aren't treated with respect, very stressful, quick to put you on counseling, incompetant managers, no room for advancement, penny pinchers, use and abuse you, bonuses if you get one are a joke, merit increases well depends on if they like you, moral is low.

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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