Leadership needs to be revamped (AGAIN !!!!) - Team Leader American Express Employee Review

2.0
May 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits are great Brand recognition Solid foundation

Cons

Promotions are handled poorly Certainly "who" you know and not "what" you know Seniority doesn't mean squat when you're in leadership There's no incentive or benefit to enter into leadership Everything that is done is geared for the "front line associates". TL's are overworked and VERY under appreciated. Not to mention your TC will make as much as you, if not more..especially with the new restructured bonuses program, which is an absolute joke. It's an insult to a leader Work life balance is a complete joke!!! Be careful who you trust - leadership integrity is the worst. They will trade their own mother to get what they want and will blame it on you when the deal is found out.

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5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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