Good company, smart people, bureaucratic - Manager American Express Employee Review

4.0
Jun 17, 2010
Recommend
CEO approval
Business Outlook

Pros

American Express hires very smart people that are energetic with a sincere willingness to drive change within the organization. Though times were challenging in 2009, the company made some tough decisions, but has done a good job of reinstating some of the previous practices. I am very pleased with Ken (Chenault) as CEO.

Cons

Though the company has made significant efforts to encourage alternative work arrangements, the culture has not truly embraced these which limits employees ability to progress. Upward movement is extremely challenging if you are not located in NY or willing to relocate to NY.

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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