Used to be a great culture - Project Manager American Express Employee Review

2.0
Mar 19, 2024
Recommend
CEO approval
Business Outlook

Pros

I liked most of the people that I worked for and with. They were all very easy to work. I learned a lot from people I worked with and from the positions that I had. There are a lot of great people at the company. Pay and benefits are pretty good. They aren't the best, but they are good.

Cons

In my last 2-3 years at the company, I felt the culture was changing for the worse. I can't point a finger on when it happened, but there were changes in the organization that took place. While I enjoyed the people that I worked with, the last team that I worked on never felt like a good fit for me. I'm not sure why during the last reorg moved me onto this team, but it clearly was not a good fit. Not surprising to me, I was laid off. I was both surprised and not surprised by this. I'm not upset about being laid off, actually my health has improved since I left the company, I'm more upset by how it was done. I don't believe my leader knew it was happening and the person responsible for the layoff didn't look at the camera while they were doing. It felt that much of the autonomy that leaders at the Director level had was taken away and being consolidated in the VP level. My last performance rating was determined before I spoke with my leader about my year end. In addition, it's very difficult to get a new role in the organization unless you know someone. It's impossible to get added responsibilities as well. If your role starts to get unchallenging for you, you either need to find an entirely new role in the company or leave the company.

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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