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      American Express

      Engaged Employer

      American Express reviews

      Your Experience May Vary - Customer Service Representative American Express Employee Review

      2.0
      May 17, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, bonuses and benefits

      Cons

      If you have a good supervisor, then this could be a good job. My supervisor had the reputation as being the worst at the company. Even though she was abusive, she worked there for years while making good employees so miserable they had no other choice than to leave. After I left, I heard that they finally fired her. Too little, too late.

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      5.0
      Jun 29, 2026
      Manager of business development
      Recommend
      CEO approval
      Business Outlook

      Pros

      Uncapped commission. Hybrid Work Great Company

      Cons

      Difficult if you don't have experience.

      5.0
      Nov 26, 2018
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

      Cons

      The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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