Arvato East Point Business Park - Customer Support Representative Arvato Employee Review

2.0
Nov 8, 2016
Recommend
CEO approval
Business Outlook

Pros

The team and the people I was working with were awesome. The team leader himself was a great guy too. The business park is very nice and there is a weekly market with good food. The company provided free snacks if you are working in the right departement

Cons

Very unflexible with working times. I am studying part time as well and I needed some (unpaid) time off, I even offered to go part time for a while but no change. They were also getting rid of people in a very unfair way, for example, they had the title assistant team lead, doing a really good job, but got degraded to a normal agent again. no reason was given.

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5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team, growing company and development opportunities

Cons

Demanding clients with high standards

1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and good employees

Cons

This is one of the worst places I have ever worked. They do not care about their employees here; to them, you are just another number. They get upset when you use your sick days, even though they are a legal right, and then retaliate against you by punishing you when you return to work. And be careful about filing a complaint with Human Resources because they are two-faced. Instead of helping you, it often ends up backfiring on you. That is why no one feels comfortable going to them. This company does not appreciate or value its employees unless you have connections or favoritism. Management, starting from the top, has no clear direction. Everything constantly changes, even when it is not the best option, simply because someone higher up decided it. The environment feels outdated and authoritarian, like something from another era. There is a lot of hypocrisy, resentment, and abuse of power.

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