very unprofessional - Anonymous employee Arvato Employee Review

2.0
Nov 22, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked at Arvato in Münster for 2 years. The town is nice, but quiet. The office is very international and young, the benefits/bonuses are pretty good (but depends on the project). The relocation package is great (usually offered to English speaking agents only). Salaries in Münster are generally higher than in other cities in Germany, but not great at entry level jobs. Also depending on the project you might get to travel. The workers council was very helpful.

Cons

- The office is super far away from the city center, unless you want to live in an industrial area it will take you at least 40 mins to get to work. Only one bus line which only comes at peak times (8-11 and 15-19). Also there is nothing to do around the area, no restaurants or shops. - I have no words to describe how bad the canteen is... and also expensive. Only opens 3 hours a day (11 to 13). - For some reason, the office increases their profits every year, but they cut on employee benefits/bonuses because "there is not enough budget". - Terrible management who never seem to do any work, have no idea what is going on on the floors and treat employees like machines yet have obscene salaries in comparison to those of the agents. Unmotivated team leaders, ridiculously strict and pointless policies, constant change of processes... - Really disorganized HR office, who hires unprepared, unprofessional, uneducated people. Never replied to any of my emails. Never paid the recruitment benefit that is advertised all over the walls (i.e. 400€ if you introduce arvato to a friend of yours and then gets hired). - All combined results in a huge turnover rate, most people don't last 6 months.

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5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
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Pros

Great team, growing company and development opportunities

Cons

Demanding clients with high standards

1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and good employees

Cons

This is one of the worst places I have ever worked. They do not care about their employees here; to them, you are just another number. They get upset when you use your sick days, even though they are a legal right, and then retaliate against you by punishing you when you return to work. And be careful about filing a complaint with Human Resources because they are two-faced. Instead of helping you, it often ends up backfiring on you. That is why no one feels comfortable going to them. This company does not appreciate or value its employees unless you have connections or favoritism. Management, starting from the top, has no clear direction. Everything constantly changes, even when it is not the best option, simply because someone higher up decided it. The environment feels outdated and authoritarian, like something from another era. There is a lot of hypocrisy, resentment, and abuse of power.

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