good place to work - Cust Tech Support Arvato Employee Review

5.0
Apr 21, 2009
Recommend
CEO approval
Business Outlook

Pros

The benefits are amazing. Management really cares what you have to say and are always willing to work with you to fix the problem or find a better way of doing things. HR is always on their game, you can always expect a timely answer.

Cons

Well like all big companies there is the whole bureaucracy thing, there are times when info is slow to move and of course some decisions are based solely on numbers and not including what happens in real life, but this is expected with a big company and i think the good out weighs the bad here

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5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team, growing company and development opportunities

Cons

Demanding clients with high standards

1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and good employees

Cons

This is one of the worst places I have ever worked. They do not care about their employees here; to them, you are just another number. They get upset when you use your sick days, even though they are a legal right, and then retaliate against you by punishing you when you return to work. And be careful about filing a complaint with Human Resources because they are two-faced. Instead of helping you, it often ends up backfiring on you. That is why no one feels comfortable going to them. This company does not appreciate or value its employees unless you have connections or favoritism. Management, starting from the top, has no clear direction. Everything constantly changes, even when it is not the best option, simply because someone higher up decided it. The environment feels outdated and authoritarian, like something from another era. There is a lot of hypocrisy, resentment, and abuse of power.

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