Awful place to work - Customer Service Specialist Arvato Employee Review

1.0
Aug 10, 2018
Recommend
CEO approval
Business Outlook

Pros

One Month full training Relocation package

Cons

Micromanagement by team leads changing incentive schemes to make it difficult to achieve your bonuses Incredibly low wages No flexibility, if you're feeling sick, they make you feel really bad about it. Internal promotions always went to friends, we had team members who were 10x more experienced and knowledgeable who didn't get the role. Lack of empathy from management had a bike accident and team lead asked if I would arrive in the next 10 minutes rather than ask if okay or needed to go for medical attention. Not much room for growth or opportunities.

Explore other reviews about Arvato

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team, growing company and development opportunities

Cons

Demanding clients with high standards

1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and good employees

Cons

This is one of the worst places I have ever worked. They do not care about their employees here; to them, you are just another number. They get upset when you use your sick days, even though they are a legal right, and then retaliate against you by punishing you when you return to work. And be careful about filing a complaint with Human Resources because they are two-faced. Instead of helping you, it often ends up backfiring on you. That is why no one feels comfortable going to them. This company does not appreciate or value its employees unless you have connections or favoritism. Management, starting from the top, has no clear direction. Everything constantly changes, even when it is not the best option, simply because someone higher up decided it. The environment feels outdated and authoritarian, like something from another era. There is a lot of hypocrisy, resentment, and abuse of power.

See reviews by: Helpful|Rating|Date|All