Stop gap job. Take this job if you have nothing better. 1k per month. - Customer Service Agent Arvato Employee Review

1.0
Nov 7, 2018
Recommend
CEO approval
Business Outlook

Pros

International team. The new canteen.

Cons

Terrible management - some couldn’t care less and there is 0 communication. Awful salary - basically minimum wage. 1k after tax a month. Bonus is never correctly paid. Always have to bargain with the managers to get what you actually deserve and worked for. Managers stick together. Promotion only if you’re friends with the right people, not based on talent at all. Steal money from you!!! - I built up a large amount of overtime, which they refused to pay me when I left. 2 years of good service to the company and nothing in return. Tools / software never functioning consistently.

Explore other reviews about Arvato

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team, growing company and development opportunities

Cons

Demanding clients with high standards

1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and good employees

Cons

This is one of the worst places I have ever worked. They do not care about their employees here; to them, you are just another number. They get upset when you use your sick days, even though they are a legal right, and then retaliate against you by punishing you when you return to work. And be careful about filing a complaint with Human Resources because they are two-faced. Instead of helping you, it often ends up backfiring on you. That is why no one feels comfortable going to them. This company does not appreciate or value its employees unless you have connections or favoritism. Management, starting from the top, has no clear direction. Everything constantly changes, even when it is not the best option, simply because someone higher up decided it. The environment feels outdated and authoritarian, like something from another era. There is a lot of hypocrisy, resentment, and abuse of power.

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